Job Description

Haldane Fisher are a leading timber and builder's merchants and have a reputation for innovation and excellence within their field. The company believes in their people and strives to provide excellent and reliable service to their customers.





We are looking to recruit an enthusiastic

Internal Sales representative

based at our Makerfield Branch. We are looking for someone who will maximise sales, build good relationships with customers whilst continually striving to exceed their expectations.

Key responsibilities will include:

Providing quotations for customers, Price customer enquiries and return same within required time.

Dealing with customers both face to face and over the telephone

Giving excellent customer service and sound product advice

Taking a proactive approach to timber product sales, using every opportunity to make or increase a sale.

Managing a portfolio of 50 + customers.

Generate new business with existing and new customers.

Upsell and gap analysis on existing customers.

Cold calling

Work to develop a positive relationship between Sales Representative(s), other Departments and customers to achieve best results for the company

Maintain and build relationships with all customers

Achieve monthly sales targets as set by the Branch Manager

Deal with all retail and trade counter purchases and enquires relating to hardware, building materials and timber sales

General housekeeping of the department to ensure all products are adequately stocked in a clean and presentable manner

Cash handling, operation of counter tills and computer system

The successful candidate will possess the following attributes:

Experience of working on a trade counter or customer facing role in a sales environment

Committed and passionate about providing excellent customer service

Target driven with a genuine passion for the customer

Ability to work both individually and as part of a branch team

Knowledge or a keen interest in building materials, hardware and timber

The successful person will receive a competitive rate of pay plus fantastic benefits including:

Staff Discounts

Cycle to Work Scheme

Training & Development Programs to help meet your career ambitions

Incentive Bonus Schemes

Contributory Pension Scheme

Closing date Friday 26 September 2025