Job Description

Internal Sales Representative

Working Hours

- 0900 - 1700 Monday - Friday

Neath, Wales

Are you a driven communicator who thrives on hitting targets and delivering exceptional service? Join our growing Sales team as an Internal Sales, where you'll qualify leads, nurture opportunities, follow up and support our clients, making sure that we drive our business forward.

About Us

For over 40 years, The Safety Letterbox Company has set the standard in mail, parcel and SIB security, delivering cutting-edge solutions that safeguard deliveries and streamline operations for residential, commercial, and public-sector clients. Our decades of expertise mean every product we design combines proven reliability with next-generation technology.

Built on a foundation of continuous innovation and deep industry partnerships, we anticipate tomorrow's challenges today. By exceeding every benchmark in quality, convenience, and efficiency, we're committed to shaping the future of secure delivery systems--and giving our customers true peace of mind.

We are entering a bold new phase of expansion--scaling our reach, diversifying our product range, and unlocking new markets across residential, commercial, and public sectors. For driven sales professionals, this is a rare opportunity to join a business with deep roots and fresh momentum.

You won't just be selling--you'll be shaping strategy, carving out new territories, and helping define how we grow. If you're ready to make your mark in a company that's investing in innovation, people, and long-term success, we want to hear from you.

What You'll Do

Handle inbound and outbound enquiries via phone and email, quickly assessing fit and urgency Update and manage lead data in our CRM to maintain 100% accuracy Qualify prospects Collaborate with marketing to optimise campaigns and follow up on warm leads Follow up on quotes for small-scale project work and close orders independently

Who You Are

1-2 years' experience in telesales or inside sales, ideally B2B Confident on the phone with a clear, engaging manner Target-driven and resilient under pressure Organised, process-oriented and tech-savvy Eager to learn and open to coaching

What We Offer

Competitive salary (24k-26k) plus Bonus 22 days' holiday plus 8 bank holidays, company pension scheme Career path into BDM Ongoing training, team socials and performance incentives
Job Type: Permanent

Pay: 24,000.00-26,000.00 per year

Benefits:

Company pension Free parking On-site parking
Work Location: In person