Job Description

We are currently seeking a highly motivated and detail-oriented

Internal Sales Estimator

to join our sales team. This is an excellent opportunity for someone who thrives in a busy sales office environment, enjoys building strong customer relationships while keeping teamworking in a collaborative environment , and has a keen eye for technical and administrative detail.

Key Responsibilities

Process accurate technical quotations, amend orders, and manage customer jobs through internal systems. Act as the first point of contact for incoming calls and enquiries, providing advice and excellent customer service (no cold calls). Build and maintain strong relationships with key and dormant accounts, proactively chasing quotes to secure orders. Communicate clearly with customers regarding lead times, pricing changes, deliveries and order updates. Read, clean and amend technical drawings in line with internal processes. Manage recut, credit and query requests, gathering relevant data for internal review, following the process given. Maintain accurate records across customer systems, MRP and auditing documentation. Support delivery and courier queries, raising claims and escalating major issues where required. Monitor personal and shared inboxes, prioritising workload effectively in a fast-paced environment. Support internal projects and continuous improvement initiatives. Work towards individual and team performance targets, including conversion rates and quote activity.

What We're Looking For

Highly motivated with confidence to contribute new ideas. Strong organisational skills with the ability to work accurately under pressure. Excellent customer service and telephone manner. Confident communicator at all levels. A strong team player with a proactive, positive attitude. Excellent problem-solving skills with the ability to see tasks through to completion. Understanding of sales processes and the ability to read technical drawings.

Why Join Us?

A supportive, team-focused working environment Ongoing training and development Hybrid working offered after probation period Benefit package
Job Types: Full-time, Permanent

Pay: 27,000.00-29,000.00 per year

Benefits:

Additional leave Casual dress Company events Company pension Cycle to work scheme Enhanced maternity leave Enhanced paternity leave Free parking Life insurance Private medical insurance
Application question(s):

Please confirm that you are able to reliably travel to our premises for your contracted hours, as there is no public transport serving our site. Are you currently working? If yes, could you please confirm your notice period? What are your salary expectations for the role?
Work Location: In person

Expected start date: 19/01/2026