Job Description

Position:

Internal Sales/Order Processor

Location:

Glasgow

Package:

Starting salary 31,500, increasing to 35,000 after 6 month probation

Are you from a background in builders merchants, plumbing merchants, industrial, engineering or similar?

Would you like to work in a reactive, fast paced sales role, with NO COLD CALLING?

You have the opportunity to join a well established wholesale building materials supplier in Glasgow. This national business supplies a wide variety of products into construction and similar industries.

Due to growth, this company requires a new Internal Sales/Order Processor for an office based role. The company will consider candidates from a builders merchant, plumbing merchant, tool hire background or similar.

Major Aims:

Answer all In-bound calls promptly aiming for 80% to be answered in less than 5 seconds. Take advantage of all sales enquires to generate orders. Deal with any sales enquires/queries. To serve customers on Trade Counter. To ensure Total Customer Satisfaction is achieved always.

Description of Duties and Key Tasks:

Process customer orders swiftly, efficiently. LIVE Offering alternatives if out of stock - offer range extensions. Undertake prospecting tasks to the requirement of the Sales Manager. No cold calling - contacting existing customers who have purchased or lapsed. Work as part of a team ensuring that there is ample phone coverage before leaving work station. Maintain good relations with existing customers. Build good relations with new customers. To assist customers with all enquiries/queries. Ensure all enquires are replied to in the shortest possible time. Maintain back order report daily. Keeping the customer informed of delivery times. To provide quotes aiming to be competitive yet with maximum profit in mind. Maintain quotes daily. Liaise with Accounts regarding credit limits. Liaise with Purchasing and Transport regarding deliveries.
Job Types: Full-time, Permanent

Pay: From 31,500.00 per year

Benefits:

Free parking On-site parking
Work Location: In person