Job Description

Job reference 329948

International Programme Manager

Salary:

Competitive, plus 4,800 car allowance or 4,300 cash equivalent, full family healthcare, 18% annual bonus potential, 27.5 days annual leave plus bank holidays (increasing with service), and a company pension scheme with highly competitive contribution rates

Contract Type:

Permanent, Full-time

Location:

Royal Mail, 185 Farringdon Road, London, EC1A 1AA (hybrid working)

Flexible Working:

We welcome applications from candidates seeking flexible working arrangements



We're looking for an International Programme Manager to lead strategic programmes that span global markets. This role offers the opportunity to shape international initiatives that align with organisational goals, regulatory standards, and customer needs.

Key Responsibilities

Lead and manage cross-functional international programmes from initiation through to delivery, ensuring timelines, budgets, and outcomes are achieved. Translate strategic goals into clear, actionable programme plans with measurable outcomes. Collaborate with internal teams, external suppliers, and technology partners to ensure smooth execution and integration. Monitor programme performance, risks, and dependencies, providing regular updates to senior stakeholders. Ensure compliance with international postal regulations and trade agreements. Identify opportunities to enhance international service offerings. Ensure programmes are accurately costed and demonstrate a clear return on investment. Track costs, benefits, and performance across the programme portfolio. Promote collaboration across the international function and wider business. Align change initiatives with internal teams and stakeholders. Coordinate with IT and software partners for system updates and enhancements. Liaise with software vendors (e.g., shipping and customs solutions). Uphold programme governance, ensuring milestones, budgets, and quality standards are met. Provide transparent updates on progress and track benefits. Support future development by helping build business cases for change. Encourage continuous improvement and innovation across international services. Stay informed on global logistics trends and emerging market opportunities. Represent programme performance at governance forums and change boards. Foster engagement and alignment among programme stakeholders. Model professionalism, integrity, and a focus on outcomes. Create an inclusive and psychologically safe environment where diverse perspectives are valued. Support change through clear communication and stakeholder involvement.

About You

Significant experience in programme management, ideally within international logistics, e-commerce, or technology-led environments. Understanding of international shipping, customs procedures, and cross-border commerce is beneficial. Strong stakeholder engagement and communication skills, with the ability to build trust and influence across levels. Able to think creatively in order to solve complex business problems. Excellent written and verbal communication skills, able to provide concise summaries & updates at short notice. Proven ability to deliver change in complex, multi-stakeholder settings. Commercial awareness and strategic thinking, with a focus on delivering value. Familiarity with international postal operations, customs, and compliance is advantageous. Project management certification (e.g., PRINCE2, PMP) is desirable but not essential Ability to manage multiple projects and balance short-term delivery with long-term strategy. Experience working with technology and data teams to deliver digital and automated solutions. Comfortable using data and analytics to inform decisions and strategies.

Extra Benefits

Family friendly support

- enhanced maternity pay, paternity leave, adoption leave and shared parental leave

Discounts and offers

- there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills.
Supportive and generous company

sick pay

Your Wellbeing

- you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It's free, and it's for everyone. Available only to perm employees

Next Steps

The next stage of the selection process will be a face to face/virtual interview consisting of competency based and role specific questions.



Trust is the foundation of Royal Mail. We aim to be transparent about the qualities we seek and what a career with us entails, building trust from the start of your journey with us. Your interview is the first step, and we want you to shine. To help you prepare, we'll provide your interview questions in advance, so you can have your best examples ready. At Royal Mail Group, we value trust and our people.



We understand that candidates may not meet all the criteria for the role. If your experience is different, but you have relevant skills we'd love to hear from you.



Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners.



We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.



We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.



For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/



Closing Date: Wednesday 8th October 2025. Please note, this advert may close early if the appropriate number of applications has been reached.



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