Initial 3 Month Contract with a view to be extended
Travel:
There will be an element of travel - could be to Newcastle, Birmingham (West Midlands, East Midlands) for the day as an example, so the right person would have to be flexible with ad hoc travel or day on site work.
Day Rate: 300-350
Overview:
This is a role within the Infrastructure, Networks and End User Technology team, reporting to Manager, Systems Engineering. Your will be working closely with engineers, architects and other teams within a project space to create a secure, automated and modern approach to all aspects of device management to provide world class user experience with continuing service improvement.
Main Responsibilities
Here are just some of the key responsibilities in your dynamic and agile role:
Ownership and accountability for incidents and requests.
Strong expertise in Windows OS deployment and patch management.
Creating vanilla application packages with minimal customisations.
Troubleshoot and resolve deployment issues, including device enrolment failures, hardware and software compatibility, application deployment problems, driver conflicts, and system configuration problems up to 3rd line support level.
As an Intune Deployment Engineer, you will be involved in project activities, deployment of new applications, liaising with users and other technical Support teams.
Oversee the end-to-end deployment of laptops using AutoPilot and Intune, ensuring a seamless and user-friendly onboarding experience.
Are you the right candidate?
A professional, disciplined to manage your workload with minimum supervision and ability to liaise with a range of stakeholders both internal and external.
We're looking for an experienced Intune Deployment Engineer who will provide hands-on support during device deployments to new users and offer assistance to existing users transitioning to AutoPilot managed devices. You'll be experienced in the workings of the end-user device stack (browsers, configuration management, application deployment, group policy, endpoint protection) and how this should be maintained and developed for the user base whilst maintaining security and ongoing updates.
A demonstrated and focused desire to build powerful, simple, well-designed products and end -to-end services that customers will love to use. For the right candidate, suitable training and mentoring will be provided.
The Ideal Candidate
Experience of end-to-end deployment of laptops using AutoPilot and Intune
Able to create vanilla application packages for Intune with minimal customisations.
Enabling automation where possible with PowerShell scripts.
Troubleshooting and resolving incidents and requests for users.
Experience in End-user device provisioning & OS deployment methodologies.
Highly experienced in the workings of the end user application stack (browsers, O365, SAAS tools and services etc).
Senior Systems Engineer 5 key criteria
Supporting Intune/Autopilot by managing, owning, and resolving incidents and requests. Be a strong team player and collaborate with users and other technical teams efficiently.
Enrolling devices into Intune and configuring enrolment settings to streamline the onboarding process for new devices.
Maintain appropriate technical documentation related to Intune configurations, deployment processes, and troubleshooting procedures.
Providing support to end-users who have questions or encounter issues with their Intune-managed devices.
Proficient written and oral communication to liaise with BBC colleagues, 3rd party partners, outsourcing suppliers.
Job Type: Full-time