Job Description

Maternity Cover ONLY

We are seeking a proactive and detail-oriented Inventory and Commercial Sales Coordinator to join our team. In this role, you will be responsible for efficiently processing customer inquiries and sales orders, ensuring accurate order management, and maintaining clear, timely communication with both customers and internal teams.

The ideal candidate will have a strong background in both sales and customer service. As the primary point of contact for our customers, this role requires outstanding customer service skills, a proactive mindset, and a positive, can-do attitude.

This role may also be required to attend industry events, trade shows, or expos to represent the company and support sales activities.

Key Responsibilities

Download and update weekly stock lists Process all inbound inquiries and quotation requests from web based platforms Monitor and manage shared inboxes, prioritising emails effectively Handle all direct sales inquiries and quote requests Review and verify purchase orders for accuracy and completeness Prepare, update, and follow up on customer quotations Provide excellent customer support, including order updates and post-sales service Work closely with internal departments to ensure smooth sales operations Identify opportunities to improve sales processes and contribute to team efficiency Identify opportunities to upsell and promote additional services to clients Answer and manage incoming phone calls, ensuring professional and helpful communication with clients and suppliers.
Experience & Qualifications Required

Proven experience in a sales administration, order processing, or customer support role Strong background in managing customer relationships and providing high-level service Demonstrated ability to handle sales enquiries, prepare quotations, and process orders with accuracy and efficiency Computer-savvy, with solid proficiency in Microsoft Office (particularly Excel, Outlook, and Word) Excellent communication skills, both written and verbal Highly organised with strong attention to detail and the ability to manage multiple priorities Confident working cross-functionally with departments such as Logistics, Procurement, and Finance A proactive, solution-oriented approach with a positive attitude Willingness to occasionally attend trade shows, customer events, or industry expos as a representative of the business Comfortable working with international clients and time zones
Desirable Experience & Skills

Experience in aerospace or a sales support environment Familiarity with platforms such as ILS, PartsBase, or WebSales Knowledge of inventory management or order processing systems
Job Types: Full-time, Temporary
Contract length: 6 months

Pay: 24,420.00-30,500.00 per year

Benefits:

Company pension On-site parking Work from home
Work Location: In person