Job Description

Job Introduction

You will act as a member of the Investigations Directorate, providing a full administrative support service to Investigation Managers, Investigation Team Leaders and Investigators in their dedicated office whilst also providing administrative support nationally as and when required.


You will be responsible for carrying out the document management function of updating and maintaining the case management system in independent investigations. The postholder will maintain local and national spreadsheets as directed. They will also draft correspondence, monitor witness appeal mailboxes and maintain performance management records. Acting as first point of contact to callers for Investigations when appropriate, they will liaise with outside agencies and aggrieved parties whether by telephone, e-mail or post and ensure they are dealt with promptly, efficiently and courteously.


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During the application stage we'll assess you against your administrative experience and the following behaviours at Administrative Officer ((AO) level:

Delivering at Pace Working Together

If you are shortlisted for interview, we'll provide more information around what will be assessed.


Main Responsibilities
Ensure that the Operations directorate receive support in relation to the management of all investigations by means of maintaining tasks on databases / case management systems In conjunction with the Lead Investigator, ensure that all ISU functions, in respect of Independent and Managed cases, are completed within the statutory time frames in accordance with the IOPC's legislative requirements, Ensure case files are kept up to date in accordance with guidelines. Act as a team member whilst also using initiative in order to Build files for Court, Inquests and Disciplinary Hearings, forwarding CPS/Court requests for information, dealing with case queries, disclosing evidence to interested parties, as and when directed by the Lead Investigator. Preparing evidential documentation relating to court files for submission to the Crown Prosecution Service within the specified guidelines, in accordance with required standards, and on the direction of the Lead Investigator. Archive investigation material, ensuring material and exhibits submitted are catalogued Attend initial meetings as required at the commencement of new investigations, also attend briefings on more complex cases being run on the HOLMES system In relation to Independent investigations copy type statements, proof-read and register other documentation Assist the Investigations Directorate with raising purchase orders, using the online requisition system on Business World (in accordance with IOPC procurement processes) and liaising with the Budget Holder when reconciling invoices. Maintain fleet vehicle support duties, including the organisation of internal fleet vehicles via the booking system, ensuring vehicles are available for MOT appointments. Assist with the arrangement of meetings and other events (both internally and externally), including the booking of video conference facilities and other equipment required. Book travel arrangements for Investigations staff. Issue witness warnings as and when directed Deal with enquiries from members of the public, police officers, and any other external agencies when the investigator in the case is not available, by taking and passing on the information.

Please refer to the for full role responsibilities.


The Ideal Candidate

The Ideal Candidate:

Ability to work under pressure and prioritise tasks, working to strict and conflicting deadlines Demonstrate high level of attention to detail and an ability to work accurately Proven experience of working effectively in a team environment Experience of dealing with internal parties to complete tasks successfully Proficiency in the use of IT, including Microsoft (specifically Word and Excel)

We believe that diverse perspectives contribute to a more innovative and dynamic workplace. We actively encourage applications from individuals who are typically under-represented or disadvantaged in society. This includes women, people from ethnically diverse backgrounds, parents and carers, and disabled candidates, including neurodiverse candidates.


We are committed to providing equal opportunities for all applicants and creating an inclusive environment where diverse perspectives are valued and supported.

The role requires clearance to

BPSS


National security vetting: clearance levels - GOV.UK (www.gov.uk)

Reasonable Adjustments:

The IOPC is a diverse and inclusive workplace, and we want to help you demonstrate your full potential whatever type of assessment is used. We are open to providing you with the tools you need to succeed. Whilst this list is not exhaustive, please see potential reasonable adjustments below that we can provide:

Extra time for presentations or interview questions Formatting changes such as colours for text or background on written assignments Questions presented in writing during interviews

If you require any reasonable adjustments to our recruitment process, please email recruitment@policeconduct.gov.uk


About The Company

Be yourself:

The IOPC is committed to promoting equality and valuing diversity in everything we do. Our vision is to be, and to be seen as, a leader in inclusive employment and services, demonstrating this ethos in everything that we do.

As a silver standard Stonewall employer, we continue to commit to being an LGBTQ+ employer through the work of our Pride LGBTQ+ Staff Network, creating welcoming environments for lesbian, gay, bi, trans and queer people. We are pleased to share that we are a signatory of the Business in the Community Race at Work Charter. The Charter is composed of five calls to action for leaders and organisations across all sectors. Being a Disability Confident employer, the IOPC is dedicating to removing the barriers for disabled people to thrive in the workplace. Our Staff Networks are constantly working to make the IOPC the leaders of inclusive employment, from our Allyship Programme to Welsh Language Standards and our Know the Line Policy, we are constantly seeking new ways to create an environment for all to develop and thrive.

Package Description

What we Offer:

27.5 days paid annual leave (increasing with service to 32.5 days) Options to carry over, buy or sell annual leave Voluntary Health Cash Plan provided by BHSF Civil Service pension Civil Service maternity leave package PAM employee assistance programme Access to Civil Service Sports Council (CSSC) membership Cycle to work scheme Opportunity to enjoy the latest home and electronics in a more affordable way provided by Vivup Car Leasing Scheme Staff Networks focussed on each of the protected characteristics - run for staff, by staff: Enable Network, Age Network, Welsh Network, Pride and LGBTQ+ Network, Sex and Family Network, Race, Religion and Belief Network Learning and development tailored to your role. An environment with flexible working options A culture encouraging inclusion and diversity

Additional Information:

Any move to the Independent Office for Police Conduct from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may, however, be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk

Emotional Consideration:

In performing this role, you will have regular exposure to distressing material which will likely be impactful, traumatic and challenging. The IOPC recognises this and offers all staff a range of wellbeing provisions, including TRiM (Trauma Risk Management), peer-to-peer support, a dedicated Wellbeing Advisor, and access to free confidential counselling. All staff are strongly encouraged to proactively access and engage with the support available. If you would like to speak about this element of the role with somebody already doing similar work at the IOPC please contact recruitment@policeconduct.gov.uk and this can be arranged.


Rydym yn croesawu ymgeiswyr i ymgeisio am rolau trwy gyfrwng y Gymraeg fel eu dewis iaith.