Job Description

The post holder will provide a Lead and Project management function to the Service User and Carer Involved programme and provide support to the VST. Implement and provide integrated and comprehensive administration, secretarial systems and services, and PA skills enabling the effective and efficient delivery of the Trust volunteering services and its objectives.

Provide an integrated and comprehensive service to the Involvement participants and volunteers in all designated projects across the trust to facilitate and enhance their experience in Service user involvement and volunteering for Oxleas NHS Foundation Trust. Provide Service Users/carers, volunteers and placement managers with the relevant support and supervision.

Support the Involved and volunteering services team in the absence of the Head of Service.



Lead the development of a Service User workforce

Assisting the Head of VST, LXP and SUI (Associate Director)

Act as a reference point for all SUI queries

Co-ordinate new SU and carers Involvement participants

Identify opportunities across the Trust, to recruit and retain SU Involvement.

Advertise, recruiting, and interviewing new SUI panellists

Ensure that volunteers have attended their Trust-induction, mandatory training, and other relevant local training.

Act as a resource for staff within the Trust in relation to development opportunities for SUI and Volunteers

Develop role descriptions for volunteer placements with the support of HoVS.

Conduct face to face interviews, ensure that all relevant checks e.g. Disclosure and Baring Scheme (DBS), Occupational health (OH) and reference checks are completed

Arrange meetings of prospective volunteers with departmental managers to ensure that both the volunteer and the managers are clear about expectations of the role.

Attend any relevant meetings for VST

Support the performance of the Service User Involvement and Volunteering Services office function.

Responsible for supporting Head of Volunteering services with implementation of Trust Directives and PPG's

To assist the head of service with organisational aspects of their research.

To collate, produce and present data

To analyse data and statistics for reporting



Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children's centres, schools and people's homes.



We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary's Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.



Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:



We're Kind



We're Fair



We Listen



We Care



The post holder will provide a Lead and Project management function to the Service User and Carer Involved programme and provide support to the VST. Implement and provide integrated and comprehensive administration, secretarial systems and services, and PA skills enabling the effective and efficient delivery of the Trust volunteering services and its objectives.

Provide an integrated and comprehensive service to the Involvement participants and volunteers in all designated projects across the trust to facilitate and enhance their experience in Service user involvement and volunteering for Oxleas NHS Foundation Trust.

Provide Service Users/carers, volunteers and placement managers with the relevant support and supervision.

Support the Involved and volunteering services team in the absence of the Head of Service.

Lead the development of a Service User workforce



Assisting the Head of VST, LXP and SUI (Associate Director)

Act as a reference point for all SUI queries

Co-ordinate new SU and carers Involvement participants

Identify opportunities across the Trust, to recruit and retain SU Involvement.

Advertise, recruiting, and interviewing new SUI panellists



Ensure that volunteers have attended their Trust-induction, mandatory training, and other relevant local training.

Act as a resource for staff within the Trust in relation to development opportunities for SUI and Volunteers

Develop role descriptions for volunteer placements with the support of HoVS.

Conduct face to face interviews, ensure that all relevant checks e.g. Disclosure and Baring Scheme (DBS), Occupational health (OH) and reference checks are completed

Arrange meetings of prospective volunteers with departmental managers to ensure that both the volunteer and the managers are clear about expectations of the role.

Attend any relevant meetings for VST

Support the performance of the Service User Involvement and Volunteering Services office function.

Responsible for supporting Head of Volunteering services with implementation of Trust Directives and PPG's

To assist the head of service with organisational aspects of their research.

To collate, produce and present data

To analyse data and statistics for reporting