Job Description

To support people with mental health problems into employment and provide supervision for a team of employment specialists.



Giving individually tailored advice and support to a diverse range of clients , using a range of communication methods including video conferencing , telephone calls, emails, texts and social media.



Working as part of a team of other employment professionals , sharing knowledge and expertise , and contributing to team meetings and service development activities.



Providing effective supervision for a team of employment specialists to help them develop in their roles and achieve a high level of performance.



Typing clear and concise session notes , and entering data onto electronic databases in a timely manner , ensuring that files and systems are always up-to-date and accurate .



Working independently to manage own time and workload, keep ing track of own progress towards targets, and continually reflecting on own performance to improve and develop in the role.



Keeping up to date with local and national labour market trends, education/training opportunities, welfare benefit changes, and employmen t law in relation to client group .



South London and Maudsley NHS Foundation Trust (SLaM) provides the UK's widest range of NHS mental health services, including support for substance misuse. We serve over two million people across Lambeth, Southwark, Lewisham, and Croydon through 230+ inpatient, outpatient, and community services. Each year, we care for over 5,000 inpatients and 45,000 community patients. We also deliver 50+ specialist services across the UK and internationally.



Work Well is a network of 10 employment support services within SLaM, helping people in Croydon, Lambeth, Lewisham, and Southwark recover through meaningful employment. We believe everyone can work if they want to and should have choice and control over their career path.

Our values are:

Person-centred :

Supporting informed career decisions.

Empowering :

Providing tools for independence.

Inspiring :

Encouraging long-term career goals.



All staff are expected to uphold confidentiality, equality, health and safety, infection control, safeguarding, and professional standards. We follow NHS codes of conduct and financial procedures. Roles are reviewed regularly to reflect service needs and staff development.

Essential:

Educate d to degree level or equivalent (A).

Desirable:

Qualification in Information Advice and Guidance (IAG) or similar (A) .



Experience

Essential:

Experience of delivering employment advice to people with mental health problems and/or disabilities who are unemployed (A/I) .



Experience of supervising or managing others (A/I) .

Desirable:

Experience of setting up new services or projects (A/I) .



Lived experience of mental health problems or caring for someone with a mental health problem (A/I) .



Knowledge

Essential:

Up-to-date knowledge about how to succeed in today's job market including labour market trends and common recruitment practices ; and Covid-19 related employment issues (e.g. furlough, shielding, homeworking, etc) (A/I/T) .



Knowledge of primary and secondary care mental health service systems (NHS Transformation) (A/I/T ).

Desirable:

Knowledge of the local area (London Borough of Southwark) (A/I/T) .



Skills and Competencies

Essential:

Continually expands knowledge in areas related to work and keeps up-to-date with developments (A/I/T).



Communicates effectively with others, selecting the best method of communication including email, telephone, video or face-to-face (A/I/T).



Deals with challenging conversations confidently and sensitively (A/I/T).



Regularly reviews performance and develops solutions for improvement (A/I/T).



Interprets and follows relevant policies, procedures and legislation (A/I/T).



Demonstrates responsibility for own actions and development (A/I/T).



Maintains positive outlook and adapts to change quickly (A/I/T).



Copes with emotional stress and strain by maintaining self control and resilience (A/I/T).



Values



The focus of every role at South London and Maudsley NHS Foundation Trust is always around the service user . Every member of staff is expected to meet these five commitments (A/I/T) :



To be caring, kind and polite .



To be prompt and value your time .



To take time and listen to you .



To be honest and direct with you .



To do what I say I'm going to do .



In addition, all staff must understand and support the organisation's commitment to eliminating discrimination, promoting equality and fostering good relations, and put this into practice in everything they do (A/I/T) .