Job Description

IT Account and Service Delivery Manager - Hybrid/UK - 40K-55K - permanent role

OCS Consulting plc is a leading IT Consultancy with offices in UK and Europe (Netherlands, Belgium and Switzerland) and is looking to recruit a permanent

IT Account and Service Delivery Manager

. We deliver a range of services from IT Consultancy, Software Project Development and Application Support Services for our corporate Clients covering Insurance, Retail, FMCG, Automotive, Logistics & Leasing, Publishing and Charity domains (including UN organisations). As an employee-owned company (Employee Ownership Trust), after a qualifying period, the successful

IT Account and Service Delivery Manager

will be able to contribute to the company's future vision and share in the profits.

The

IT Account and Service Delivery Manager

role is hybrid and will involve working in one of our UK offices (Horsham and/or Borehamwood), as well as travelling to our clients sites which are UK and European based, a minimum of 3 days per week.

Key Requirements include:

2+ years Management experience, particularly managing

application development

teams or working closely with client accounts

Deep understanding of IT services and relevant technologies

Account Management experience

Experience of both managing and delivering services to Clients

Software management experience is a nice to have

Excellent English

written and verbal communication skills Strong focus on customer service experience and building trust An engaging and personable attitude Strong leadership skills Ambitious and goal oriented

Our offer for the IT Account and Service Delivery Manager:

Salary between 40K -55K, depending on experience. Variety of benefits, depending which country is the successful candidate based. In UK includes: enhanced Pension, Life insurance, Medical & Dental cover, Permanent Health Insurance, Critical Illness benefit, joining the Employee Ownership Trust after a qualifying period, Flu jabs, Health and Wellbeing Program, Employee of the Month and Long Service Awards, etc. Generous Holiday Allowance - increases based on the length of service Supportive and collaborative working environment Variety of work Career Development - Opportunity to progress, both in terms of skills and experience for the motivated and talented individual
This role is an exciting opportunity to join a well-established IT Consultancy working within a committed and experienced team.

Job Types: Full-time, Permanent

Pay: 40,000.00-55,000.00 per year

Benefits:

Company events Company pension Employee stock ownership plan Free flu jabs Health & wellbeing programme Life insurance Private dental insurance Private medical insurance Profit sharing Referral programme Sick pay Store discount Work from home
Work Location: Hybrid remote in Borehamwood WD6 1QQ