Job Description

Opportunity information



Salary 22000 per year

Duration 16 months

Advert closing date 16/09/2025



Description



A recognised name in design manufacture and installation of quality bespoke joinery are looking for an apprentice to join their team. They have provided a quality service to commercial and retail clients since 1990, with a proven track record of delivering multi-million pound commercial and residential joinery throughout the UK and Europe.

Key Duties Include:

First line technical support for employees Manage IT assets Monitor and manage connections between business IT systems Checking data input of staff into systems fits requirements and adjusting systems and processes to improve this Generating weekly reports Automating business processes Setting up new starters, closing out leavers Ensure and monitor security checks are sufficient Supporting all company documentation is correct Website development Bringing in new software, such as webshop

Entry requirements

5 GCSEs grade A-C/9-4 or equivalent (including English and Maths)
Relevant experience is desired. Knowledge and interest of relevant softwares and systems is essential. Must be a team player and work effectively within a team. Looking for someone who is eager to learn, not afraid to ask questions and has a high quality of work.

Training to be provided



You will undertake the groundbreaking Apprentify Information Communications Technician Level 3 apprenticeship.



This programme will provide a broad foundation within the critical areas for entering a techincal role. During the apprenticeship, you will learn the intracies of IT systems, security measures, and cloud technologies as well as cultivate your ability to communicate effectively and build strong professional relations.

Key learning outcomes:

Develop an understanding of cultural awareness and effective communication strategies. Learn techniques for maintaining and developing positive working relationships. Gain a foundational knowledge of relevant legislation and regulations. Explore methods for documenting tasks and understand the purpose of asset registers and routine maintenance. Acquire awareness of firewalls, basic VPN principles, and remote access concepts. Grasp the fundamentals of operating systems, hardware architecture, and the principles of remote device operation, including system upgrades and updates. Learn the principles of root-cause problem-solving and fault diagnostics for effective troubleshooting, including the use of log files and system tools. Understand the principles of test plans and methods for evaluating system performance, including digital testing and basic scripting.

Duration:

13 months plus End Point Assessment.



Things to consider



Pension Plan o Clear Career Progression o Supportive and Friendly Team o Salary of 20,000-24,000



Skills required



Array



Future prospects



A level 3 qualification in ICT Support, as well as the opportunity to progress and develop to IT Manager.



Hours per week 37.5

Working week Monday-Friday

Apprenticeship standard Information communications technician (Level 3)



Elland, West Yorkshire, England, HX5 9DA