Senitor Associates has an outstanding opportunity for a Provisioning Engineer to join an IT focused business based near Runcorn. Working in the service/engineering team, you will be providing technical support to both internal users and external customers plus system support on the portfolio of all technical solutions provided by the business.
THOSE WITH EXPERIENCE IN THE TELECOMS INDUSTRY ARE ENCOURAGED TO APPLY! Driving license extremely beneficial for the role
To provide technical support on all technical solutions supported by the business alongside communicating with users efficiently and effectively via email, remote access or by the telephone
Offering exemplary customer service and maintaining customer relationships
Provisioning a section of the clients products for existing and new customers, including broadband solutions, routers (cisco, draytek), creating and maintaining user accounts, software solutions and mobile technologies
Going out on site to customers to install solutions
Assisting Service Manager on the Service Desk
Be part of on call rota supporting customers
Managing various software
Working with a variety of hardware
Working in a Service Desk environment
Managing/Provisioning (includes MACD; move, add, change & delete etc) various different tech and software
If you are interested in this vacancy, please contact Daniel Rowland on 01614861599 or email@example.com
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