Job Description

IT Apprentice - Kickstart Your Career with WARD

Hours & Location:

40 hours per week, Monday to Friday, based at

Donald Ward House, Ilkeston

.

Are you passionate about technology and eager to launch a career in IT? WARD are offering an exciting opportunity for an

IT Apprentice

to join our fast-paced and supportive IT Team. This role is perfect for someone with a genuine interest in IT who wants to gain hands-on experience while working towards a professional qualification.

As an apprentice, you'll be at the heart of our IT department--handling day-to-day admin tasks, supporting colleagues across the business, and getting the chance to explore more complex IT systems as your skills grow.

Key Responsibilities

As part of our IT team, you'll:

Be the

first point of contact

for internal and external customers. Provide front-line support and help assign tasks to team members. Carry out a variety of

administrative duties

that keep the department running smoothly.

Monitor and manage the IT ticketing system

, ensuring issues are allocated and resolved efficiently. Get hands-on opportunities to explore

more advanced IT systems and problem-solving

as you progress.

What We're Looking For

We're seeking someone who is:

Enthusiastic and curious

about all things IT. A great communicator with strong people skills and a friendly, approachable personality. Motivated, proactive, and eager to learn new skills. Willing to travel between our sites when needed (a

full UK driving licence and own transport

are essential).

What's in it for you?

At WARD, no two days are the same. You'll benefit from:

A

diverse and varied role

, where you'll never be stuck doing the same thing. The chance to

earn while you learn

, gaining an IT qualification alongside real-world experience. Opportunities to work both independently and as part of a busy, supportive team. Regular exposure to different aspects of IT, helping you shape your future career.

Benefits:

Continuous training and development opportunities Employee assistance programme Company Pension and life assurance Refer a friend scheme

About us:

Today Ward Recycling has an annual turnover in excess of 300m, employs over 400 people and operates a fleet of over 120 vehicles. The company is now managed by third and fourth generation family members who continue their commitment to developing waste management and recycling techniques, saving their customers money and helping them to meet and exceed their recycling targets. As a modern business, Ward are aiming to be a positive force in the world. We believe that if we treat our customers, partners, staff and neighbours with respect and dignity, we will succeed in both our business and sustainability goals. As a waste management and resource recycling specialist, the environment is close to our hearts.

We are committed to delivering market-leading performance on key environmental issues in our business, with our customers, our supply chain, and our end consumers.

Do you want to be part of a fast-growing company with a sense of purpose, committed to developing waste management and recycling techniques with an environmental conscience?

Job Types: Full-time, Apprenticeship

Pay: 15,704.00 per year

Benefits:

Company pension Cycle to work scheme Employee discount Free parking Health & wellbeing programme On-site parking Referral programme Store discount
Ability to commute/relocate:

Ilkeston DE7 5JB: reliably commute or plan to relocate before starting work (required)
Licence/Certification:

Full UK Driving License? (required)
Work Location: In person