Job Description

About Lawrence David Limited

At Lawrence David Limited, our mission is to deliver innovative, high quality products for the transport and logistics industry that enhance the efficiency and value of our customers' operations. With over 50 years of industry leading experience, we are committed to providing exceptional tier one trailer and truck bodies combined with end-to-end services tailored to the needs of the UK transport and logistics sectors, ensuring reliability and satisfaction at every stage.

You will have the opportunity to contribute your personality and inspiration to be at the heart of the IT Team providing support all around and get stuck in with all the technology and digital transformation that we have to offer!

The Opportunity

We are pleased to announce an IT Support Apprenticeship opportunity. This entry-level role is designed for individuals with a strong interest in technology who wish to pursue a career in IT. The successful candidate will acquire practical experience, participate in formal training programs, and collaborate with our skilled IT team to provide essential support to business operations.

Key Responsibilities

Provide 1st line helpdesk support to users, assisting with IT and business tool queries under supervision Assist with hardware/software installations and new starter equipment setup Support on-site installation and decommissioning of IT services Help with basic networking tasks, such as PC and printer setup Perform essential IT Department functions. Assist in supporting communication tools (e.g., Microsoft Teams, Outlook) Contribute to the creation of FAQ and help guides for IT troubleshooting Participate in Learning and Development opportunities, including formal apprenticeship training Shadow experienced IT staff on projects and routine operational tasks

Training & Development

Enroll in a Level 3 or 4 IT Apprenticeship program combining on-the-job learning with a dedicated training course. (Depending on prior qualifications) Receive mentoring from experienced IT professionals Gain exposure to modern IT systems, including Microsoft Operating Systems, Active Directory, Office 365, and basic networking Develop troubleshooting, communication, and problem-solving skills

Candidate Profile

Passionate about technology and eager to learn Strong communication skills and a positive, can-do attitude Organized, reliable, and able to work as part of a team Analytical mindset with attention to detail No prior professional IT experience required; any relevant coursework or personal projects are a plus Open to change and new challenges Honest, reliable, and enthusiastic Willingness to take initiative and ask questions Professional and flexible approach to work

Benefits

Structured apprenticeship training and recognized qualification Mentoring and support from IT Team. Opportunity to progress within the company upon successful completion of the apprenticeship Competitive holiday package (increases with length of service)

About The Role

The role is Monday to Friday, 9am-5pm or 8:30am-4:30pm (37.5 hours per week, 30-minute unpaid lunch break) A full UK driving licence would be an advantage but is not essential

Please note no agencies.

Job Type: Apprenticeship

Benefits:

Cycle to work scheme On-site parking
Work Location: In person