Job Description

Your new role

The primary purpose of this role is to develop and enforce asset management policies, maintain accurate inventory databases, generate reports on asset performance and risks, and collaborate with other departments to improve operational efficiency and security.


As the

Asset Manager (Hardware & Software)

, you'll play a key role within the Service Operations team, working closely with stakeholders to align asset management practices with industry standards and drive efficiencies through the effective use of IT assets.


This is a hybrid role based at our Doncaster Group Support Centre, with 2-3 days a week onsite.


What you'll be doing

In this role, you'll:

Lifecycle Management:

Oversee the full lifecycle of IT assets (hardware and software), including acquisition, deployment, maintenance, and disposal.

Inventory & Tracking:

Develop and implement procedures to track and analyse all IT assets using specialised tools, ensuring accuracy and completeness.

Compliance:

Ensure adherence to vendor contracts and software license agreements, and manage audits effectively.

Procurement Strategy:

Support the development of procurement strategies to optimise technology spending across the IT department and wider organisation.

Reporting:

Generate and provide management reports and metrics on asset inventory, performance, budget considerations, and risks.

Policy & Process Development:

Establish, maintain, and enforce asset management policies, procedures, and standards to ensure quality control.

Stakeholder Collaboration:

Work closely with stakeholders to align asset management with business objectives and drive continuous improvement and automation initiatives.

Control & Monitoring:

Develop, implement, and maintain effective principles and policies for operating and monitoring asset management controls.

CMDB Adoption:

Promote the adoption of the Configuration Management Database (CMDB) across departments as the single source of truth for IT assets.

Service Component Management:

Manage service components to meet business needs and performance targets.

Data Integrity & Assurance:

Implement controls and checks to ensure data accuracy, adherence to processes, and compliance with policies.

Leadership & Guidance:

Provide guidance to CMDB users, including suppliers, to maintain data quality and accuracy.

Cost Optimisation:

Identify opportunities for cost savings, enabling better resource allocation and budget planning.

The role is for you if...

We're looking for experience in:

Analytical Skills:

Strong ability to analyse technology trends and asset performance to inform strategic decision-making.

Organisational & Communication Skills:

Excellent at organising information and communicating effectively with teams and senior management.

Financial Acumen:

Solid understanding of financial management, with the ability to support budgeting and forecasting for IT assets.

Technical Proficiency:

Experienced in IT Asset Management software and tools, with a strong grasp of ITIL standards and industry best practices across the asset lifecycle.

Governance, Controls & Policies:

Proven track record in implementing and utilising asset management frameworks, policies, and controls to minimise risk, reduce costs, and mitigate vulnerabilities.

Experience / Qualifications:

Qualifications, certifications and / or in depth experience in the following areas: IT Service Management--ITIL, ITSMF etc.
Significant experience of Asset Management Tools i.e. Jira Service Management Experience of creating policies and controls to support the management of Assets and minimise risk to an organisation Significant experience of using data / analytics to make / present informed decisions to support the strategic direction of the business (financials / product / lifecycle management) Should have strong experience in service asset configuration management



DFS Benefits
Potential Annual Bonus Scheme: Contribute to our success and get rewarded for it Growth and Training: Learn new skills and develop your career with us Leave: Enjoy a great holiday allowance, with the option to buy 5 extra days. Take advantage of our enhanced leave for Maternity, Paternity, Shared Parental, and Adoption, plus a paid volunteering day each year Discounts: Get 30% off DFS and Sofology products for yourself, plus discounts for friends and family - and savings at big brands like Sainsbury's, ASOS, and IKEA Wellbeing Perks: Access healthcare services, an Employee Assistance Programme, and discounted gym memberships Pension and Savings: Join our Group Pension and Sharesave schemes Life Assurance & Sick Pay: Peace of mind with Life Assurance and Company Sick Pay

About DFS

We're home to DFS, Sofology, and The Sofa Delivery Company - three distinctive brands with a shared mission to bring great design and comfort into every home, affordably, responsibly, and sustainably.


At DFS Group, everyone plays a part. Whether you're supporting our brands or serving our customers, you're helping shape the future of furniture retail. Each brand has its own identity and creative direction, but we're united by a culture that puts people and purpose at the heart of everything we do.



Everyone Welcome


Across our Group, we're committed to a culture where everyone feels welcome, valued, and can thrive at work. We celebrate diverse voices, champion inclusion, and support each other through our growing colleague networks. We invest in partnerships that drive change, from supporting Doncaster Pride and introducing the Hidden Disabilities Sunflower, to partnering with Carers UK and developing leaders with Diversity in Retail.


We're proud to be an equal opportunities employer, committed to building a workplace that reflects the communities we serve. So, if your experience doesn't quite match the specification, we'd still really love to hear from you