About the role
We're looking for a Business Analyst to join our IS team at Booker. In this role, you'll help us deliver digital systems that are reliable, secure, and easy to use -- all aimed at making life better for our customers and boosting the business.
Day to day, you'll be working on projects and changes across the team. You'll support our IT Managers by figuring out what the business really needs, digging into how things work now, and suggesting how they could work better. This means investigating and analysing processes, documenting requirements, and turning them into clear, practical specifications.
You'll also team up with other areas of the business to design and develop solutions, and you'll be the kind of person who enjoys solving tricky problems when they pop up.
You will be responsible for
Analyse business requirements and translate them into functional and technical specifications.
Investigate and undertake feasibility studies of business functions across the company to understand service provision and interdependencies
Work with operational and technical teams to ensure solutions are technically feasible and align with business goals.
Collaborate with business stakeholders to gather and document detailed requirements.
Act as a liaison between the IT department and business units, ensuring clear communication and understanding of project objectives.
You will need
Experience of supporting business change through the application of a range of business analysis techniques.
Ability to use office ICT systems (Microsoft Office, Word, Excel, Viso, PowerPoint).
Experience of business process re-engineering and design including process testing and user acceptance testing.
Experience of using testing and issue management tools such as Jira.
Knowledge of software development lifecycle (SDLC) methodologies, including Agile and Waterfall.
Good people management, with proven ability to effectively work with internal and external teams.
About The Company
Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK.
Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome.
We know life looks a little different for each of us. That's why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.
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