Job Description

Our Information Technology, Digital & Data faculty is looking for a new Level 3 IT apprentice. Are you the go-to person that your friends and family use to fix their technology? If youre a curious, hands-on problem solver whos eager to learn and loves helping others, then this could be the perfect opportunity.

Ensuring the technical setup behind our teaching is always reliable, secure, and ready to go by keeping our IT labs running smoothly, supporting staff, students, and equipment.


Key role objectives-


To assist the Head of Faculty, IT Lab Supervisor & College IT Support Team in ensuring the effective technical operation and maintenance of the College's BIT Faculty and IT lab.


Main Tasks-

To be a member of the Business and IT team and to contribute to its work. To maintain the proper operation of IT hardware and software in the IT labs on a day-to-day basis working under the direction of the IT Lab Supervisor. To facilitate sessions in the IT labs with lecturers to include preparing resources, establishing rotas, providing demonstration for students, witnessing student assessed activities and providing supervision in the IT labs. To contribute to the development of specialist Business and IT services to lecturers and learners. To set up IT hardware and software for college open events. To help the college IT Support Team, as required, to conduct routine maintenance operations on hardware and software components comprising the Business and IT facilities. To ensure the safety and security of IT resources. To act at all times with due regard for the health and safety of staff, students and visitors. To attend department, team and other meetings as directed by the Head of Faculty. To undertake any duties directed by the Head of Faculty or Lab Supervisor.


Hours: 37.00 per week



About the employer:







Requirements and Prospects:



Sound general knowledge of IT and associated technical problem solving Explaining technical issues to non-technical audiences Good organisational skills Willing to work flexibly as part of a team Able to work to deadlines Excellent communication skills Ability to work under pressure






Willing to undertake further training as required Enjoy working as part of a team Flexibility and adaptability Ability to work under pressure Excellent communication skills


You'll get to see the immediate impact of your work having the chance to earn and learn at the same time, gaining a nationally recognised qualification, real-world experience forging a career pathway into the digital sector.



Training Provided:


You will attend Exeter College one day per week during term-time to work towards your Level 3 Information Communications Technician Apprenticeship.



Additional Information:



If you're successful, you'll be required to complete thorough pre-employment checks, including an enhanced DBS check and satisfactory references.




o 4 GCSE's A - C, including Maths & English