Job Description

IT Delivery Lead - Contract

Full-Time FTC

Kingston-on-Thames

Crew Clothing Company was founded in Salcombe in 1993. Today Crew is a great British brand, and our success lies in our authentic passion for producing great looking, well made clothes. We now have more than 100 stores and a thriving website, and the business continues to grow.


Our people are at the heart of our company. With a passion for exceptional service, and a love for our product, our team is dedicated to offering the best customer experience - nothing is too much trouble.

Purpose of the role:

Reporting to the IT Director this is role is to implement delivery processes and practices within the IT department, demonstrating how value can be delivered quickly and safely to the business. The delivery lead will help build a high performing team, focusing on the right problems and priorities, removing obstacles and helping the team gain momentum and progress. The delivery lead will have a good understanding of how work flows through the IT team, and our suppliers, and create transparency to the business of what is being accomplished by the team.

Responsibilities:

Take responsibility of delivery, working closely with the Business Analysts, Project Manager and Suppliers. Coach and mentor the Project Manager on the which best practices and processes need to become habits for the IT Team, after the contract has been completed. Understanding any blockers and constraints. Creating transparency of the work within the IT team, including change requests and projects allocated to suppliers. Limiting the work in progress to enable the team to complete the highest priority work. Introduce and facilitate stand-ups, retrospectives, feedback loops and improvement initiatives. Setting realistic target dates and milestones for deliverables.

Deliverables:

You will deliver the following:


An organised and managed backlog of work, which the business has full transparency on, cost, effort, deliverables, dates. Implement best practices for managing the throughput of the team and controlling work in progress.

Key Skills & Experience:

Defining the right practices to help a teams throughput, rather than an Agile playbook. Delivering work with partners, rather than in-house development teams. Delivery patterns such as Kanban, ScrumBan, Waterfall, understanding one size doesn't fit all. Reducing complexity. Working in the open, surfacing hidden work. INDFOH