Job Description

Work base:

Coed Pella

Only internal employees of Conwy County Borough Council can apply for this vacancy.

The IT & Digital Transformation Service is seeking to recruit an IT&DT Analyst to join the Infrastructure and Security team.


The successful candidate will take a key role in the continued development and support of the Council's IT Server and backup Infrastructure.


You will work alongside the Senior Analyst and ITDT Officer in the team to support the Authority's entire server infrastructure and provide support across a diverse range of technologies to onsite technicians in Schools and junior members of staff in the wider IT team.


This is an exciting and challenging role with a wide remit and presents an ideal opportunity for an enthusiastic and adaptable person with strong technical skills to play a pivotal role in modernising and transforming the delivery of digital services within the Authority.

Required Experience/Knowledge:

Candidates must be qualified to Degree level in Computing or related subject or be able to demonstrate experience

commensurate with the role:

Server Virtualisation (HyperV/VMWare) Backups and Disaster Recovery principles Microsoft Active Directory Software Deployment and Management Remote Desktop Services Working in a Datacentre (racking equipment, troubleshooting hardware etc.)
You will be able to demonstrate that you can work effectively within a team and deploy new and/or innovative solutions successfully. You will have managed or played a key role for a project to a successful conclusion.


Further experience in networking technologies, end user device management and IT Security concepts would also be desirable to the role. An IT certification or project management related qualification is also desirable for the role.

Manager details for informal discussion:

Adrian Hughes, Principal Infrastructure and Security Architect ( Adrian.Hughes@conwy.gov.uk / 01492 576024 )

Welsh Language Skills:

The ability to communicate in Welsh is desirable for this post. We are committed to our Welsh language and are proud of our Welsh culture. We welcome applications in both Welsh and English and application forms received in either language will not be treated less favourably than each other. We're passionate about supporting and encouraging you to use your Cymraeg whatever your level. We offer free classes at all levels, in-person and on-line to support you.


Conwy is committed to safeguarding. Qualifications and references will be verified.


Click here to discover the benefits of joining Team Conwy.


Learn more about our recruitment process by visiting our Recruitment Process Page


We're committed to developing a diverse workforce and inclusive teams that embrace a wide range of voices, experiences, perspectives and backgrounds. Creating a workplace that is welcoming and where everyone feels they belong ensures we can deliver great services.


We welcome and encourage applicants from all backgrounds and experiences.


We are a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you evidence that you meet the essential criteria of the job in your application (requirements marked with an 'E' on the Person Specification).


We are happy to provide reasonable adjustments throughout the recruitment process (and in employment) where possible. We encourage you to request adjustments. To do this please contact the manager named above to discuss your needs and potential support. There are options to apply via different formats, please contact the HR Team on 01492 576129 to discuss how we can support you. These requests will not put you at any disadvantage. Need some support with your application? We've got tips, guidance and support services to help you through it.


Mae'r ffurflen hon ar gael yn Gymraeg hefyd.