Job Description

A fantastic opportunity for an enthusiastic IT Support Technician to join our expanding IT Services team in Derby.

The role

As a IT Support Technician, you will be a confident, well-organised individual with an eye for detail and key focus on providing exceptional IT service support and systems delivery across our client base.

Responsibilities

Provide 2st and 3rd line remote and on-site support Install, provision and configure IT systems Deliver technical projects in a timely manner, meeting agreed timescales Provide in depth user support Set up and maintain the appropriate client site documentation for each designated client Provide outstanding customer service to a vast client base

Experience

Previous experience as an engineer for a Managed Service Provider is advantageous Experience of installing and supporting server hardware Knowledge and experience of phone systems such as Gamma Horizon /3CX / Microsoft Teams Experience with the following technologies: + Virtualisation Technologies
+ Microsoft Windows Desktop Operating Systems
+ Microsoft Windows Server Operating Systems
+ Microsoft 365
+ Microsoft Azure
+ Amazon AWS
+ Antivirus
+ Backup Solutions
+ Router and firewall troubleshooting

Person Specification

Enthusiastic team player with a drive to succeed Target driven and able to motivate other team members Strong partnership and relationship building style with clients Self motivated, with the ability to work proactively on own initiative as well as within a close knit team Excellent communication skills - both written and verbal Excellent time management and organisational abilities Ability to work under pressure and to tight deadlines A commitment to developing self and others Strong analytical approach and attention to detail A flexible approach to their work

Apply for this role

To apply for this role email careers@onezo.co.uk with the following:


Your CV Current notice period * Salary expectations