Job Description

Depot Connect International

is the leading independent UK service provider for tank transport & depot services. We operate over 80 modern tractor units, and employ circa 300 people within our network of eight depots.


We're looking for a highly motivated IT Field Services Coordinator to join our Manchester based team. In this role, you'll provide hands-on support across our UK depots and remote support for EU locations, playing a key role in driving our IT operations forward.

Pay:

Up to 45,000.00 per year

Key responsibilities include:

Providing onsite and remote IT support across UK and EU locations Leading on hardware deployments, site-level standards, and local network troubleshooting Supporting the IT Director on strategic projects Collaborating with the Helpdesk and technical teams to resolve escalated issues Designing and presenting reports/updates to stakeholders as required Supporting the Helpdesk team in managing the ticketing queue and assisting with any escalated tickets

About you:

Ability to work in a fast paced environment with attention to detail 3+ years' experience in a technical or IT coordination role Strong problem-solving and communication skills Ability to manage multiple projects and stakeholders A flexible, proactive mindset and willingness to travel Degree or equivalent experience Fluency in English (Dutch or German a bonus)

What we offer:

Competitive salary Company pension Free on-site parking Discounted gym membership Opportunity to influence and shape the future of a growing organisation Supportive and collaborative leadership team

Benefits:

Company pension On-site parking

Schedule:

Monday to Friday

Education:

Bachelor's (preferred)

Experience:

IT support: 5 years (preferred)

Willingness to travel:

* 75% (required)