Job Description

About Crown

Crown Holdings, Inc., is a world leader in the metal packaging production process. We design and manufacture a wide range of innovative and sustainable metal packaging solutions and products. Our clients are some of the largest and most respected companies in the world.



It's an exciting time to join our business because Crown offers you the opportunity to grow and develop your skills in an expanding industry.



Crown was founded with the goal of valuing and promoting sustainability and this vision continues to be essential to our long-term future.

About this opportunity

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We are now looking to recruit an

IT Infrastructure Specialist

, based at Wantage (UK).





The role is to design, build, and maintain resilient, secure, and scalable infrastructure systems that enable seamless business operations and support rapid innovation. Strive to ensure maximum system uptime, performance, and efficiency while continuously improving automation, monitoring and security across all platforms.

Main responsibilities:

Act as the final escalation point for IT support issues, providing expert resolution for complex technical problems Identify, diagnose, and resolve recurring issues to prevent future incidents. Conduct root cause analysis and implement permanent fixes Provide effective and efficient operational support of third party and internally managed infrastructure solutions Liaise with business units and corporate functions to ensure that infrastructure solutions address current and future business requirements Work closely with 1st and 2nd line support teams, providing guidance and mentorship. Collaborate with other IT teams and external vendors as needed Identify, determine feasibility and implement technologies and trends that could help improve Crown Europe's infrastructure solutions and standards Assist with defining and maintaining infrastructure standards to be used in the European Division Meet governance and audit requirements and ensure compliance with all necessary infrastructure related regulations, local legislations and licensing compliance. Ensure that all infrastructure solutions comply with cyber security policies and frameworks so they remain secure and minimise the risk of cyber attacks. Document infrastructure solutions and standards and keep all infrastructure related documentation up-to-date Provide training and materials to aide end users in the adoption and optimal use of infrastructure technologies and investments Perform regular infrastructure testing and baselining to ensure that the needs of the end users and IT systems are met and continuously improved Develop, maintain and perform consistent, efficient and thorough asset management processes

Required education, qualifications and experience:

ITIL Foundation Certificate Previous experience in an IS background working in a Microsoft based IS Infrastructure A history of implementing new infrastructure solutions Previous experience co-ordinating activities across multiple geographies

Required skills and competencies:

Strong knowledge of infrastructure technologies, solutions, procedures and processes Good understanding of licensing and asset management Understanding of IT within a manufacturing environment Excellent communication Problem solving and analysis Project Management Continuous improvement mindset

Beneficial education, experience and skills:

Azure Experience SAN Experience Intune Experience Vmware/HyperV Experience Linux Experience

What Crown Offers You

The opportunity to build a career in a multi-cultural environment To be rewarded fairly and promoted based on merit and performance Professional and personal development through training and work experiences
Strong engagement and commitment to the safety of our employees

Join us and become part of an international team of professionals who are passionate about sustainable packaging!

Working Together

Accessibility, Equity, Diversity, and Inclusion are key features of Crown's culture of Working Together. We aim to value and respect each individual and foster an environment where everyone is represented.


We strive to promote psychological safety, allowing colleagues to bring their authentic selves to work and ultimately generate a sense of belonging at Crown.

Social Media

Learn more about Crown on our social media channels.

LinkedIn | Facebook | YouTube | Glassdoor | X (Twitter)




#crownholdings #metalpackaging #sustainability #workingtogether #crownlife #LI-CP1

IT Infrastructure Specialist

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Requisition ID: 4173
Location:
Wantage, GB, OX12 9BP
Functional Area: IT
Experience Level: Experienced professional
Type of Contract: Permanent