Job Description

Job Summary

We are seeking a highly skilled and proactive Network Administrator to oversee and maintain our organisation's IT infrastructure. The successful candidate will be responsible for managing network systems, ensuring security, and supporting system operations across various platforms. This role offers an excellent opportunity for a dedicated IT professional to contribute to the stability and efficiency of our technological environment.

Salary grade:

Starting at - 30,000 per annum (dependent on experience and qualifications)

Position - Full time

Candidates must confirm their right to work in the UK.

Responsible to:

ICT Services Co-ordinator

Aims of the post:

To support the IT Services Coordinator in the smooth operation of ELATT's IT resources and equipment Examine existing IT systems at ELATT Analyse systems requirements Implement, configure, and test feasible solutions Ongoing reliability of ELATT ICT services Provision of appropriate technical support Cost effective and prompt implementation of ELATT's ICT strategy

Key Responsibilities

Network and Server Management:

Administer, maintain, and troubleshoot our Windows Server environment (2016, 2019, 2022). Manage and maintain Active Directory, including user/group policies, DNS, and DHCP. Ensure the stability, security, and performance of the local area network (LAN) and wireless network (Wi-Fi). Perform regular system monitoring, patch management, and proactive maintenance. Provide comprehensive administration of our Microsoft 365 tenant, including user accounts, licensing, and security policies. Manage Exchange Online for email routing, distribution groups, and mail flow. Support and configure end-user workstations, including Windows 11 PCs and iMacs. Install, configure, and troubleshoot a range of educational and administrative software. Implement and uphold robust IT security measures in line with charity and educational safeguarding standards. Manage antivirus/anti-malware solutions and ensure systems are protected against threats. Maintain accurate technical documentation for systems, processes, and procedures. Assist with data protection (GDPR) compliance from an IT perspective.

Key Performance Indicators:

Ongoing reliability of ELATT ICT services Provision of appropriate technical support Cost effective and prompt implementation of ELATT's ICT strategy

Our Values:

Before applying for this role, please check that you answer yes to all the following questions:

You believe in the life-changing value of education You celebrate and value diversity and the enrichment and benefit it brings to society You thrive in a fast-paced environment and can re-prioritise your work plans according to events and needs You believe in an empathetic and caring approach to team working, valuing the contribution of team members at all levels You believe in the importance of continuous improvement and learning new skills
Read more about our values here: http://www.elatt.org.uk/docs/Our_Values.pdf

Responsibilities of the Post:

Consult with managers to determine the role of ELATT's IT system Research emerging technologies to decide if installing them can increase ELATT's efficiency and effectiveness Prepare an analysis of costs and benefits so that management can decide if information systems and computing infrastructure upgrades are financially worthwhile Devise ways to add new functionality to existing computer systems Design and develop new systems by choosing and configuring hardware and software Oversee the installation and configuration of new systems to customize them Conduct testing to ensure that the systems work as expected liaise with staff and learners to accurately diagnose problems Walk through with staff and learners the recommended problem-solving steps Set up or repair computer equipment and related devices Train users to work with new computer hardware or software, such as printers, word-processing software, and email Provide others at ELATT with information about what gives users the most trouble and about other concerns users may have To carry out other such duties that may be reasonably required

Person Specification

Qualifications and Experience

Computer Science degree and/or equivalent qualification/knowledge gained through experience. GCSE (or equivalent) English and math's. Proven experience as a Network Administrator or in a similar systems administration role.

Skills and Abilities

Windows Server 2016, 2019, and 2022. Active Directory Domain Services and Group Policy. Microsoft 365 Administration (User Management, SharePoint, Teams). Exchange Online or on-premises Exchange administration. Working knowledge of SQL queries
This job description will be kept under review and may be amended from time to time, following consultation with the post-holder, to reflect changing organisational needs.

Job Type: Full-time

Pay: From 30,000.00 per year

Benefits:

Bereavement leave Casual dress Company pension Cycle to work scheme Employee mentoring programme Health & wellbeing programme Private medical insurance Sick pay
Work Location: In person