Job Description

Job Title:

IT Network and Security Officer

Salary:

24,783 - 29,381 pro ratadepending on previous experience

Hours:

37 hours a week

Location:

Ashington

Closing date:

9.00am Wednesday 14 May 2025

Interview date:

Thursday 22 May 2025

Citizens Advice Northumberland

are looking for an

IT Network and Security Officer

responsible for delivering high-level IT support and leading the management of network infrastructure across all organisational sites. Reporting to the Commercial Director, you will ensure reliable and secure IT operations, with a strong focus on cybersecurity and compliance with Cyber Essentials Plus standards.

Key responsibilities include providing first and second-line IT support, managing helpdesk operations, maintaining hardware and software, and delivering staff training. The role also involves configuring and monitoring network infrastructure, including firewalls and VPNs, proactively identifying and resolving performance issues.

The postholder will lead the organisation's cybersecurity strategy, conduct regular audits, enforce security policies, and respond to incidents. They'll collaborate with internal teams and external vendors to improve IT systems and drive strategic improvements such as disaster recovery planning and technology upgrades.

This is a varied and hands-on role requiring technical expertise, problem-solving skills, and a proactive approach to both day-to-day operations and long-term IT development.

To find out more about the role contact:

https://www.citizensadvicenorthumberland.org.uk/job-vacancies/

recruitment@citizensadvicenorthumberland.org.uk or call 01670 618008

Job Types: Full-time, Part-time, Permanent

Pay: 24,783.00-29,381.00 per year

Benefits:

Health & wellbeing programme On-site parking
Schedule:

Monday to Friday
Work Location: Hybrid remote in Ashington, NE63 8UG

Application deadline: 14/05/2025