Job Description

An opportunity has arisen for an IT Operations and Security Administrator to join the Frontier Technology Team on a permanent, full-time basis. Based at our head office in Witham St Hughs the role will operate on a hybrid pattern of 3 days on site and 2 days from home, with occasional travel to other working locations.
The successful candidate will be concerned with the daily execution of IT operational activities including access and workflow administration, record maintenance and operational support.
At Frontier, the Technology Team strive to deliver brilliant experiences for customers and colleagues. We want to hear from passionate, enthusiastic people from any background. We work with a variety of technologies from front-end native and web applications through to the backend systems that hold our organisation together and the hardware they run on. We are a data-driven organisation. We are transforming our technology landscape and the way we work, and this is a fantastic opportunity to join a team at the start of a change journey. Join us to make a real and valuable difference as you build your career at Frontier.
The Benefits

• Competitive salary
• Opportunities for a mixture of home and site working (to be agreed with Line Manager)
• 25 days holiday per calendar year with option to purchase up to 5 more days (subject to meeting eligibility requirements)
• Dedicated Learning & Development team to support you and your career
• Employee Assistance Program providing 24 hours support & advice in areas such as health and wellbeing for yourself, your family & friends (up to 5 people in total)
• Increased Maternity, Paternity & Adoption leave benefits for eligible employees
• Life Assurance scheme and pension plan with employer contributions of up to 7%
• Up to two days paid volunteer leave per year (only applicable to permanent employees)
• The opportunity to join our employee network groups including LGBTQ+, Menopause wellbeing, Neurodiversity and Women's network groups.
• Cycle to Work Scheme, employee retail discount scheme and free eye test vouchers

About You

• Previous experience in operational or administration duties
• Experience of Microsoft products (e.g. Office, Teams, SharePoint, Outlook...)
• Understanding of digital access principles (identity, authentication and authorisation)
• Understanding of Role Based Access and Segregation of Duties
• Good problem solving and reasoning skills
• Good interpersonal skills to work across various teams and tasks
• Ability to use your own initiative
• Experience of recording and auditing access levels
• An effective team player taking responsibility and being supportive of others

Your Role
As an IT Operations and Security Administrator your role will involve:

• Administration of user accounts, roles and permissions across various systems and applications, including provisioning, auditing, de-provisioning, and role assignments
• Creating secure accounts for data sharing and administrating 3rd party access
• Monitoring and reporting on access levels to comply with audit process
• Managing and supporting systems related to Single-Sign-On (SSO) and Multi-Factor Authentication (MFA)
• Managing access level change requests within role based access control (RBAC) and segregation of duty (SoD) guidelines
• Providing task and administrative support as necessary for technology operations IAM, ITIL and security related processes
• Regular reviews, maintenance and housekeeping of access records and IT operations artefacts

About Us
Frontier is a successful and growing business. We are the largest crop production and grain marketing company in the UK, with over 1,000 employees and a turnover of more than 1.5 billion. With a vision to be the first-choice employer in UK agriculture, we are committed to delivering a culture where people are at the heart of our success.
Our business approach is underpinned by our core values - Integrity, Customer First and Expertise - or 'ICE'. These values support our whole philosophy and way of working and we are always looking to attract talented individuals with either industry knowledge or specialist skills that will help us deliver consistently to these values.
Commitment to Diversity and Inclusion
We have a clear commitment to equality of opportunity and diversity encouraging fairness and equality of treatment for all. As such we encourage applications from all backgrounds.
We recognise the value of a workforce in which people from diverse backgrounds are encouraged to introduce fresh ideas and contribute to the business goals.
We are committed to providing a diverse and inclusive environment with inclusive employment policies, such as progressive flexible working and parental policies.

Skills Required