Job Description

Join our team at Keolis Amey Metrolink (KAM), the largest light rail network in the UK!

Come and join our IT team, we are recruiting for an IT Project Manager on a 2-year fixed term contract.


The Project Manager will be required to deliver a roster, planning and timetable tool, Hastus, that will allow KAM to plan, operate and run a cost-effective, and reliable service for our passengers.


The experienced IT Project Manager will successfully implement and launch the tool, gather stakeholder requirements within KAM and Transport for Greater Manchester (TfGM), liaise with Giro (software provider) and ensure Hastus is delivered to support the Operational planning team in their day-to-day workstreams.


So, if you would love to join the team within Manchester's iconic Metrolink, what are you waiting for, we can't wait to hear from you!

Key accountabilities will include:

Lead the end-to-end project management of Hastus, from inception to delivery. Define project scope, objectives, deliverables and timeline schedule of works. Oversee day to day project activities and track key milestones and adjust plans as required to deliver as per the project schedule. Identify and collaborate with key stakeholders for the project, developing ways of working for the project to be a success. Lead and coordinate cross-functional teams to deliver project outcomes including drivers, planning, operational, IT, HR, TfGM and the software providers Hold regular review meetings with relevant stakeholders and provide updates to the client. Provide regular progress reports and project updates. Analyse current processes, liaise with stakeholders and ensure new processes are produced to reflect the changes, adhering to KAM processes and procedures. Identify, monitor and manage project risks and concerns for escalation throughout the project life cycle. Responsible for forecasting, budget management and reporting of project finances including contractual compliance. Ensure compliance with KAM Project Management System (PMS), industry standards and regulatory requirements. Facilitate user training, testing, entry into operation and support during the implementation phase. Conduct post-implementation evaluation and lessons learnt to identify areas for improvement. Foster a culture of continuous improvement post implementation. Assist in the development of team members

What you'll bring:

Hold an Information Technology (IT) qualification, ideally at degree level - Computer Science, or a related field. AGILE practitioner Excellent stakeholder engagement and negotiation skills Strong time management, planning and organisational skills Lead, Engage and motivate cross functional teams Manage multiple tasks and to set deadlines Strong communication skills Strong influence, presentation and interpersonal skills (including conflict management, mentoring and coaching capabilities). A highly effective Project Manager, evident through the delivery of large-scale change projects, (preferably within the transport sector). Experience with planning tools (within the transport industry would be preferable). Strong understanding of project management methodologies. Experience of managing budgets and financial forecasting of projects Ability to work effectively with diverse teams and stakeholders.

Our Commitment to you:

At KAM, we celebrate the diversity of our customers, communities, and colleagues, and strive for a workforce which is equitable, inclusive and representative of the communities we serve, and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, and sexual orientation to apply. We look forward to receiving your application.


We live our values of "We Care, We Commit, We Imagine" through our behaviours and we strongly believe that diverse perspectives drive innovation and create an environment where individuals can imagine that anything is possible. We care about our people, and we fully commit to creating an inclusive environment where our people feel valued, respected and empowered to thrive.


To ensure you are given the best opportunity to succeed in the recruitment process, please let us know if you will require any support or reasonable adjustments. You can contact our team here recruit@metrolink.co.uk.

What we will offer you:

Starting salary from 70,000 37.5 hours per week on a 2-year fixed term contract

Free Tram Travel

for all our colleagues, plus a sponsored pass for an immediate family member 25 days holiday, plus bank holidays

Access to Amazing Discounts

at major retailers including Asda, Currys PC World, John Lewis and many more.

Family Friendly Policies

including enhanced maternity and paternity pay.

Wellbeing Support

including a free counselling, health checks and Employee Assistance Programme.

Supporting your development

focusing on career pathways and professional fees covered if required for role.

The closing date for applications:

11th July 2025

What we will need to check:

If you are successful, we will need to complete several pre-employment checks prior to you starting. These include.

Proof of address. Evidence of right to work in the UK. References from previous employment or studies from the last 3 years Pre-employment medical (level subject to role). Criminal Records self-declaration check, in line with the Rehabilitation of Offenders Act (1974).

Depending on the level of applications for this role we may close the advert earlier, therefore we encourage you to submit your application early.



KeolisAmey Metrolink (KAM) is the largest light rail network in the UK. Growing and evolving since first opening in 1992. Metrolink have so far expanded to 103km of track, 99 stops and 147 trams, with a target of 52 million yearly passengers by the end of 2022.


We recognise and celebrate the diversity of our customers, communities and colleagues and strive for a workforce that is representative of the communities we serve, and society at large.


Evergreen Building North, 160 Euston Road,


London, United Kingdom, NW1 2DX