It Resource Technician

Manchester, ENG, GB, United Kingdom

Job Description

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About The Role




We're looking for a proactive and detail-oriented IT Resource Technician to join our IT team. This entry-level position is ideal for someone starting their career in IT, with a strong interest in data, hardware, and process improvement.



You'll work closely with the IT Resource Manager to manage and maintain our asset inventory, ensure devices are tracked and compliant using Microsoft Intune, and support data integrity across systems. The role also offers hands-on experience with IT hardware and structured development in tools like PowerShell and SQL--great foundations for progressing into IT operations, data, or support roles.



Key Responsibilities


Log and maintain IT asset records accurately in the asset management database Prepare, label, and package IT equipment for deployment, return, and audit Arrange warranty repairs with Dell for laptops and ensure timely tracking Assist with the collection, testing, and inspection of returned equipment Ensure device records are accurate and up to date in Microsoft Intune Verify that devices are enrolled and appear compliant in Intune, escalating any issues as needed Reconcile physical inventory with digital records during monthly stock check Maintain a well-organized and clean IT storeroom, ensuring equipment is stored safely and logically Monitor stock levels and ensure inventory documentation is kept current Help standardize and improve internal asset data processes Shadow basic scripting and reporting tasks using PowerShell and SQL, with guidance and learning support Collaborate with the IT Resource Manager on documentation and data clean-up projects




Desirable Skills & Experience (training provided)



Basic understanding of IT hardware (laptops, tablets, mobile devices, etc.) Strong attention to detail and accuracy in data entry Comfortable using Microsoft Excel and willing to learn data tools An interest in date and keen to learn PowerShell scripting and writing basic SQL queries Organized, reliable, and able to follow structured processes Clear communicator and effective team player Interest in device management and endpoint compliance

Ideal For Someone Who:


Is looking for their first role in IT with a desire to specialize in data or system administration Has completed a relevant college course, apprenticeship, or has self-taught IT skills Enjoys working with hardware and databases, and wants to understand how IT supports business operations Wants hands-on experience and a platform to progress into more technical areas



What You'll Get:


Full training and mentorship from the IT Resource Manager Exposure to enterprise IT operations, Microsoft Intune, ticketing and organizational platforms as well as asset lifecycle tracking Opportunities to learn PowerShell and SQL through real-world applications and guided support Friendly and collaborative team culture 6-month probation period with ongoing performance feedback and development planning
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About Us




We are the UK's favourite car-buying service and we are growing FAST! We have over 500 branches and are opening more sites each month

We are looking for enthusiastic, passionate, honest, service-driven individuals to join our team.



ExtraBenefits:




Discounted Gym Membership Team social events budget available to all! Monthly & Annual Bonuses, Incentives & Rewards Buy More Holiday Scheme + Accrue Extra for Length of Service! Healthcare Cash Plan Cycle to Work scheme * Pension Scheme

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Job Detail

  • Job Id
    JD3282387
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Manchester, ENG, GB, United Kingdom
  • Education
    Not mentioned