We're looking for a proactive and detail-oriented IT Resource Technician to join our IT team. This entry-level position is ideal for someone starting their career in IT, with a strong interest in data, hardware, and process improvement.
You'll work closely with the IT Resource Manager to manage and maintain our asset inventory, ensure devices are tracked and compliant using Microsoft Intune, and support data integrity across systems. The role also offers hands-on experience with IT hardware and structured development in tools like PowerShell and SQL--great foundations for progressing into IT operations, data, or support roles.
Key Responsibilities
Log and maintain IT asset records accurately in the asset management database
Prepare, label, and package IT equipment for deployment, return, and audit
Arrange warranty repairs with Dell for laptops and ensure timely tracking
Assist with the collection, testing, and inspection of returned equipment
Ensure device records are accurate and up to date in Microsoft Intune
Verify that devices are enrolled and appear compliant in Intune, escalating any issues as needed
Reconcile physical inventory with digital records during monthly stock check
Maintain a well-organized and clean IT storeroom, ensuring equipment is stored safely and logically
Monitor stock levels and ensure inventory documentation is kept current
Help standardize and improve internal asset data processes
Shadow basic scripting and reporting tasks using PowerShell and SQL, with guidance and learning support
Collaborate with the IT Resource Manager on documentation and data clean-up projects
Desirable Skills & Experience (training provided)
Basic understanding of IT hardware (laptops, tablets, mobile devices, etc.)
Strong attention to detail and accuracy in data entry
Comfortable using Microsoft Excel and willing to learn data tools
An interest in date and keen to learn PowerShell scripting and writing basic SQL queries
Organized, reliable, and able to follow structured processes
Clear communicator and effective team player
Interest in device management and endpoint compliance
Ideal For Someone Who:
Is looking for their first role in IT with a desire to specialize in data or system administration
Has completed a relevant college course, apprenticeship, or has self-taught IT skills
Enjoys working with hardware and databases, and wants to understand how IT supports business operations
Wants hands-on experience and a platform to progress into more technical areas
What You'll Get:
Full training and mentorship from the IT Resource Manager
Exposure to enterprise IT operations, Microsoft Intune, ticketing and organizational platforms as well as asset lifecycle tracking
Opportunities to learn PowerShell and SQL through real-world applications and guided support
Friendly and collaborative team culture
6-month probation period with ongoing performance feedback and development planning
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About Us
We are the UK's favourite car-buying service and we are growing FAST! We have over 500 branches and are opening more sites each month
We are looking for enthusiastic, passionate, honest, service-driven individuals to join our team.
ExtraBenefits:
Discounted Gym Membership
Team social events budget available to all!
Monthly & Annual Bonuses, Incentives & Rewards
Buy More Holiday Scheme + Accrue Extra for Length of Service!
Healthcare Cash Plan
Cycle to Work scheme
* Pension Scheme
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