Job Description

We're looking for a proactive and experienced IT Security Analyst to join our IT Operations team. You will help protect our network estate of over 800 users across 3 sites. Our Head office is based in Manchester (Sale) and we have 2 other sites on our network estate based in Manchester City Centre & Glasgow. If you're passionate about cybersecurity and thrive in a collaborative environment, this is your chance to make a real impact.
What you'll be doing
As part of our team, you'll take the lead on vulnerability management, threat detection, and supporting compliance initiatives. You'll work closely with infrastructure, risk, and IT service colleagues to identify and remediate security weaknesses, ensuring our systems stay resilient and secure.

• Lead the full vulnerability management lifecycle: scanning, triage, prioritisation, and remediation tracking
• Analyse threats using CVSS scoring and assess business impact
• Monitor and respond to SIEM alerts, escalating when needed
• Support our Information Security Management System (ISMS) aligned to ISO 27001
• Provide technical support for compliance efforts, collaborating with the Security Auditor during internal/external audits.
• Communicate vulnerabilities to asset owners, track remediation, and follow up on timelines.
• Review threat intelligence feeds and correlate with known vulnerabilities
• Help develop and maintain security policies, documentation, and standards
• Collaborate across teams (e.g. infrastructure, architecture, app support, risk) to embed secure practices into our operations
• Play a key role in conducting risk assessments and actively contribute to the ongoing management and improvement of the security risk register

What Success Looks Like

• High/critical vulnerabilities reduced within SLA
• Security risks clearly communicated to stakeholders
• Remediation actions closed on time with minimal disruption
• Positive audit outcomes and strong documentation ownership

Your experience

• 3+ years in a technical InfoSec or vulnerability analyst role
• Proven expertise with vulnerability scanning tools such as Nessus, Microsoft Defender, Qualys, or Rapid7, including oversight of patch management processes
• Solid understanding of vulnerability scoring systems (e.g. CVSS v3.1) and the ability to prioritise risks effectively
• Working knowledge of Linux and Windows patching procedures and system hardening practices
• Strong grasp of security frameworks and standards, including ISO 27001, CIS Controls, and Cyber Essentials.
• Demonstrated ability to collaborate across cross-functional teams, including infrastructure, development, and risk management
• Exposure to SIEM platforms with experience in interpreting and responding to security alerts.
• Experience supporting technical security audits and assessments, contributing to compliance and risk mitigation
• Familiarity with vendor and supplier risk assessments, including due diligence and third-party security reviews

Technical Skills:

• Skilled in vulnerability scanning tools including analysis, triage and remediation tracking
• Strong understanding of OS and network security
• Comfortable using command line tools and basic scripting (PowerShell, Python)
• Familiar with ticketing systems (e.g. Jira, ServiceNow) and threat intelligence sources
• Comfortable using command line on Linux/Windows for basic investigations
• Basic understanding of scripting (e.g., PowerShell, Python) and automation is a plus

Our Story
Clear Business was established with the goal of simplifying our customers' lives and making our colleagues' experiences more rewarding. As one of the top providers for small businesses in the UK, we offer a truly distinctive service by providing all essential services in one place: Phone, Broadband, Mobile, Water, Gas, Green Electricity, Payment Services, and Insurance.
For more than two decades, our growth journey has been marked by various accolades, such as Investors in People, The Northern Contact Centre Awards 2023, and Learning at Work Week Awards 2023. Our latest achievement was receiving the 'One to Watch' award from Best Companies.
In return for your hard work, you'll get
It takes all kinds of people to make Clear Business the success that we are, and we've got a range of benefits to make sure everyone is happy.

• Pension contributions and life assurance coverage.
• Generous discounts at numerous high street and online retailers.
• 25 days of annual leave, increasing to 28 days based on tenure.
• Enjoy your birthday off every year.
• Ability to purchase up to 10 additional holidays and sell up to 5 days per year.
• Cycle to work and travel loans for people wanting a greener commute.
• Comprehensive well-being support, including round-the-clock access to a GP, mental health assistance, fitness programs, and complimentary legal and financial advice.

The important extras

• Hybrid working model: the choice to work remotely for three days.
• Engage in charity fundraising and volunteering activities as part of our giving back initiative.
• Enjoy fantastic on-site amenities including a complimentary gym, free parking, a subsidized cafe, and an on-site bar for post-work drinks, quiz nights, and social gatherings.
• Full time/Permanent contract of 37.5 hours per week.
• No weekends and every bank holiday off.

What happens next
If you're looking for a new challenge with great benefits at an award-winning company, then Clear Business is the place for you. To be part of our continued success click 'Apply' today to take the next step in your career.
Across Clear Business, we're passionate about creating an inclusive team and celebrating our diversity. We want talented people with great skills and matching values to join our teams.
All successful candidates will be subject to pre-employment checks.
Please note that this vacancy may close early if we receive a sufficient number of suitable applications; however, we may retain your application on file for future opportunities
#LI-JC1
We are one of the UK's leading providers of essential services to small businesses. We supply a wide range of essential services - Fixed Lines, Broadband, Mobile, Water, Gas, Green Electricity and Insurance through our sister company The Insurance Octopus. Our goal is to simplify essential services for our customers by offering the widest range of products on the market. Not only have we experienced continued growth and strong financial performance as a result, we have been recognised by the following awards:
The Lloyds Bank National Business Awards 2019
Greater Manchester Business Awards 2019
Lanarkshire Business Excellence Awards 2019
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