Job Description

We are looking for a Junior Part-Time ServiceNow Developer to contribute to the ongoing development, configuration, and maintenance of our enterprise ServiceNow platform. If you have 1-3 years of hands-on experience developing within the platform and are seeking a flexible, part-time role, this is an excellent opportunity to expand your technical skills across various modules and complex projects.
Key Responsibilities:
Development & Scripting:

• Write, test, and deploy client-side scripts (Client Scripts, UI Policies) and server-side scripts (Business Rules, Script Includes, UI Actions) using JavaScript/Glide.
• Build and maintain Service Catalog items, including complex variable configurations and advanced workflows.
• Utilise low-code tools like Flow Designer to automate and streamline business processes.

Configuration & Customisation:

• Design and enhance user interfaces, including maintaining and developing custom widgets for the Service Portal using HTML, CSS, and Angular.

Maintenance & Quality Assurance:

• Manage Update Sets for migrating configurations and code between development, test, and production environments.
• Participate in testing activities, including developing and executing test plans for new features and platform upgrades.
• Perform routine platform administration tasks, including user management, data imports, and security rule (ACL) configuration.

Collaboration:

• Work closely with the ServiceNow Product Owner and Engineering lead to refine requirements and propose technical solutions that align with best practices.

Requirements:
Experience: 1 to 3 years of hands-on experience in ServiceNow development
ServiceNow Core Skills: Proven ability to configure and customize ServiceNow using out-of-the-box functionality and platform scripting.
Technical Proficiency: Solid foundational knowledge of:

• JavaScript/Glide scripting.
• HTML, CSS, and basic AngularJS (or similar framework) exposure for Service Portal development.
• Understanding of relational databases and data modeling within ServiceNow.

Certifications (Highly Preferred): Active ServiceNow Certified System Administrator (CSA).
Process Knowledge: Familiarity with IT Service Management (ITSM) processes and ITIL concepts.
Benefits:

• Competitive salary
• Hybrid working
• Rentokil Initial Reward Scheme
• 23 days holiday, plus 8 bank holidays
• Employee Assistance Programme
• Death in service benefit
• Healthcare
• Free parking

At Rentokil Initial, our customers and colleagues represent diverse backgrounds and experiences. We take pride in being an equal opportunity employer, actively encouraging applications from individuals from all walks of life. Our belief is that everyone irrespective of age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs, has the potential to thrive and contribute.
We embrace the differences that make each of our colleagues unique, fostering an inclusive environment where everyone can be their authentic selves and feel a sense of belonging. To ensure that your journey with us is accessible if you have any individual requirements we invite you to communicate any specific needs or preferences you may have during any stage of the recruitment process. Our team is available to support you; feel free to reach out to (joanna.sharpe@rentokil-initial.com) if you need anything
Be Yourself in Your Application! At Rentokil Initial, we value innovation, but we want to see the real you! While AI can help with structure and grammar, make sure your application shows your true passion and understanding of the role. A personal touch will help you stand out.

Skills Required