Job Description

IT & Site Administrator

At Medicareplus International, we pride ourselves on being a leading force in advanced wound care and infection prevention. Our mission focuses on creating innovative products that enhance patient care and support healthcare professionals. Join us in our commitment to excellence and become part of a culture that values collaboration and innovation.

We are currently looking for an IT & Site Administrator to join our busy team in Alperton, West London. Office Hours: Monday to Friday 8.30am - 5pm.

Key responsibilities include:

Onboarding and offboarding:

managing the IT aspects of employee transitions. This includes setting up new accounts, devices, and access for new hires, and securely revoking access and backing up data for departing employees

Technical support:

serving as the first point of contact for employees with IT-related issues

Network administration:

managing network infrastructure, including routers, switches, firewalls, and other network devices

Hardware and software management:

including deploying new devices for employees, managing software licenses, and conducting regular updates and patching

Coordinating and scheduling repairs:

responding to urgent maintenance requests, creating work orders, and coordinating with in-house staff or external contractors for repairs on equipment or the site

Budget support:

assisting with budgetary requests and monitoring maintenance budget spending

Documentation and record-keeping:

maintaining accurate records of maintenance, repairs, contracts, safety compliance documents and asset management for new starters and leavers

Preventive maintenance:

planning and overseeing regular, scheduled maintenance checks for all equipment and systems to prevent future issues and ensure everything is in good working order.

Experience

1-2 years' experience in a facilities/site and IT administrator role Strong understanding of computer networking principles, including LAN and VPN technologies Excellent customer service skills with a focus on problem-solving and communication Proficient in Windows operating systems and basic computer hardware troubleshooting Ability to work independently as well as part of a team in a fast-paced environment.
Job Type: Full-time

Pay: 30,000.00-32,000.00 per year

Benefits:

Company pension Employee discount On-site parking
Ability to commute/relocate:

London HA0 1DX: reliably commute or plan to relocate before starting work (required)
Education:

Certificate of Higher Education (preferred)
Experience:

IT support: 2 years (required) Facilities maintenance: 2 years (required)
Work authorisation:

United Kingdom (required)
Work Location: In person