It Solutions Technician Apprentice (level 3)

Cannock, ENG, GB, United Kingdom

Job Description

Kick-start your tech career in a role that's

hands-on IT support

with real

project exposure

. Earn a

Level 3 IT Solutions Technician

qualification while you learn.

Apprenticeship at a glance

Level:

3 (Advanced) o

Duration:

~16 months

Provider:

LearnTech (weekly remote classes + on-the-job training) Training aligned to the

Information Communications Technician

standard
What you'll do

Be the

first line

for IT queries (hardware/software/network) Set up

laptops, mobiles, user accounts & permissions

(M365/Windows) Support

installs, updates, patching

and routine maintenance Help on projects: requirements,

testing

, and

user documentation

Maintain

asset registers

and IT/project records Champion

cyber security

and data protection
What you'll learn

Device setup, troubleshooting, and admin Project methods/tools and business systems Teamwork, communication, and structured problem-solving in a real workplace
What we offer

Paid training time

+ dedicated

mentor

Progression

routes into 1st/2nd Line, Systems or Data

20 days' holiday + bank holidays

, plus

extra paid time off at Christmas

Employee Assistance Programme (EAP)

Free on-site parking

Employee discounts

and additional leave options Supportive team culture with real responsibility from day one
You'll be a great fit if you

Have a

genuine interest in IT

and a

customer-first

mindset Stay organised, communicate clearly, and

take initiative

Basic

Microsoft 365

knowledge is a plus Can thrive in a team and work independently when needed
Entry & eligibility

GCSEs

(or equivalent) in

English & Maths at 4/C+

(ideally

5 GCSEs 9-4

or

Level 2 Functional Skills

) Eligible to enrol on a

Level 3 IT apprenticeship

Right to work in the UK

Must live within 10 miles from our site in Cannock.
Job Types: Full-time, Permanent, Apprenticeship

Pay: From 7.55 per hour

Expected hours: 40 per week

Benefits:

Additional leave Employee discount Free parking On-site parking
Work authorisation:

United Kingdom (required)
Location:

Cannock WS11 0XA (required)
Work Location: In person

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Job Detail

  • Job Id
    JD3952777
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Full Time
  • Job Location
    Cannock, ENG, GB, United Kingdom
  • Education
    Not mentioned