Job Description

As an established and expanding IT Services company, we are looking for a Field Engineer to join our team. You will be working from our modern offices in a rural setting on the outskirts of Chester (just off the A55) as well as travelling to client premises mainly throughout the Northwest region and on occasion throughout the UK.

As a key person within the team infrastructure no two days will be the same and you will have input to a wide variety of projects.

What will you be doing?

Liaising with clients and providing on-site support, installations, maintenance and upgrades

Installation and maintenance/testing of Cat 5/6 cabling

Hosted VOIP setup & installations including roll out of phone systems, handsets and door entry systems (3cx)

CCTV Installations

Installations of networking equipment

Responding to faults and replacing equipment

Servicing and upgrading of IT products and services

Working hours - Monday-Friday 8.30am-5pm

Part of 24/7 on call rota

Occasional requirement to attend our datacentres in Chester and Leeds

Continuous learning, undertake training on bespoke software and hardware partnerships that the company has

As a customer focused business, we are looking for our field engineers to be a representation of the company culture always ensuring we are offering the customer what is best for their needs and requirements

Skills and experience we are looking for;

Previous experience within a similar role within an MSP environment and field work

Experience installing hosted VoIP including 3cx, Yeastar

Experience with Microsoft cloud-based services, including 365, SharePoint, OneDrive and Teams and MS Office Suite

Networking/Routing/Firewall experience

Project experience of network design, implementation and troubleshooting

Full clean driving license for use of the company vehicle, at times you may need to use your own vehicle, mileage can be reclaimed

Why do you want to work for us?

Even though we have been established for many years the business has great expansion plans for 2026

Collaborative and team playing culture with the autonomy to manage your work when on site

Opportunity for continuous personal development

Competitive Salary

Team pay day lunch on us

Your birthday off on us

Snacks and refreshments stocked for team to help themselves

Employee health package

Company Pension scheme

Company Van and/or business mileage reclaimed for own vehicle use

20 days holiday plus bank holidays and additional holidays with length of service

The above is simply a brief overview of the position and the business for more information please apply or contact us to discuss further. We are a direct employer, no agencies please.

No agencies

Job Types: Full-time, Permanent

Pay: 30,000.00 per year

Benefits:

Additional leave Company pension On-site parking Private medical insurance
Application question(s):

Tell me something interesting about yourself
Education:

GCSE or equivalent (preferred)
Experience:

Technical support: 2 years (preferred) Customer support: 2 years (preferred)
Work Location: On the road