Job Description

We're a leading

steel fabrication business

with a team of 100+ skilled professionals. While we're proud of our long-standing reputation, we're also looking forward -- investing in

modern IT systems, digital platforms, and AI-driven solutions

.

We're now searching for a motivated

school or college leaver

who's curious, ambitious, and ready to kickstart their career in

technology, data, and digital marketing

.

Your Role

You'll play a key part in supporting our digital transformation, with tasks including:

IT Helpdesk Support

- be the first point of contact for staff, solving everyday IT queries.

Device & Account Setup

- assist in configuring laptops, mobiles, and user accounts.

Systems Maintenance

- help the IT & Projects team with updates, installations, and general upkeep.

Project Assistance

- contribute to new system rollouts by gathering requirements, testing, and preparing documentation.

Asset & Records Management

- keep our IT registers and documentation accurate and up to date.

User Support

- provide friendly, professional service to colleagues at all levels.

Cyber & Data Compliance

- promote good practice in security and data protection.
On the digital side, you'll also get involved in:

Marketing Support

- update the website, create content, and contribute to social media campaigns.

Data Insights

- track performance using spreadsheets and dashboards, helping to spot trends.

AI & Innovation

- explore new tools and share ideas that make work smarter and more efficient.

What You'll Gain

This is a fantastic opportunity to build a broad foundation of skills, including:

Practical IT knowledge (troubleshooting, device management, system support) An understanding of business systems, networks, and software tools Hands-on involvement in

projects and system rollouts

Experience in

digital marketing and content creation

Skills in data analysis and reporting Professional workplace behaviours: communication, teamwork, and problem-solving

What We're Looking For

Enthusiastic, ambitious, and eager to learn Interested in IT, data, and digital technologies Confident with Microsoft Office (Excel, Word, PowerPoint) Creative and adaptable, with fresh ideas to bring to the team Strong communicator and team player
(GCSEs in English & Maths at grade 4 (C) or above are essential. A-Levels/BTEC are an advantage but not required.)

What We Offer

20 days holiday + bank holidays Extra paid time off at Christmas Mentoring and support from experienced professionals The chance to work on

exciting transformation projects

(AI, ERP implementation, new IT systems) Real career progression -- with the potential to move into a

formal apprenticeship and gain a qualification

An inclusive and supportive workplace -- we're proud to be an

equal opportunities employer

Job Types: Full-time, Permanent

Pay: From 7.55 per year

Benefits:

Additional leave Company pension Employee discount Free parking On-site parking
Application question(s):

Do you have GCSE English and Maths at grade 4 (C) or above? This role will include supporting colleagues with IT problems, creating reports, and helping with social media/marketing. Which of these are you most excited about and why? Are you confident using Microsoft Office applications (Excel, Word, PowerPoint, Outlook)? What's one new piece of tech, software, or AI tool you'd love to try at work? (Short text answer)
Education:

GCSE or equivalent (required)
Work authorisation:

United Kingdom (required)
Location:

Cannock WS11 0XA (preferred)
Work Location: In person