Job Description

UCT - Cambridge Fluid Solutions

Join UCT and be part of the fastest-growing sector in the world! We indirectly touch every semiconductor chip that goes into every smartphone, smart car and device that uses artificial intelligence. This is a critical time for the semiconductor industry and for UCT - as technology evolves, we evolve with it. UCT is a diverse workplace where every talented employee is committed to continuous innovation, challenging the status quo and exceeding customer expectations. If you are a person with a relentless drive to succeed, a strong focus on quality with a passion for success - join us today!

We are looking for a positive, enthusiastic individual looking to pursue their career in a fast-paced environment. As our IT Support Technician, you will provide direct, onsite support to all UCT users within the Cambridge office & Global remote locations. This is a great opportunity to join a global Company to further develop your skills and career.

What can you expect from the role?

Perform a wide range of duties, including onboarding employees, computer setups, installation of corporate enterprise applications, internal IT projects and mobile security setups. Leverage the internal help-desk support systems and processes to ensure that IT issues impacting employees are quickly resolved. Troubleshoot computer connectivity, hardware failures and Windows issues. Troubleshoot issues with MS Office, wireless, VPN, and printer connectivity. Support remote users. Support local Cambridge and Global remote locations.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What are we looking for?

Excellent customer service, communication, and training skills. 3 years of related IT experience Strong problem solving, troubleshooting and research skills. Works well as an individual contributor and in team environment. Experience with managing Windows clients. An understanding of TCP/IP, DNS, DHCP, Active Directory, VPN Strong verbal and written communication skills

Benefits to working with us?

Aside from the fact we're a lovely team...

25 days annual leave plus bank holidays

12:30pm finish & casual dress, every Friday

Private Healthcare & Dental

Income Protection

4X Annual Life Assurance

Discount Platform

Enhanced Family Leave

Joining bonus of 1500 after 6 months service

Profit sharing bonus, annual merit scheme

Long service awards, EAP, life assurance, referral scheme

Company events

The success of UCT Fluid Solutions is grounded in our collective commitment to our core values:

Employees are our most important asset. Integrity and respect. Relentless drive to succeed. Critical thinking. Effective teamwork. Strategic balance.
Job Type: Full-time

Pay: 40,000.00 per year

Benefits:

Company events Company pension Enhanced maternity leave Enhanced paternity leave Free parking Life insurance On-site parking Private dental insurance Private medical insurance Referral programme Sick pay
Work Location: In person