Job Description

Location: Nottingham, Nottinghamshire

Salary: 25,000 - 30,000

Benefits: 32 Days Holiday, Private Healthcare, Company Bonus, Private Pension Scheme


We're working with a long-standing retail and logistics business based in Nottingham, looking to add an IT Support Technician to their growing internal IT team.


You'll be hands-on across devices, infrastructure, cloud platforms and user support, supporting day-to-day operations and contributing to ongoing IT improvement work.


Key Responsibilities:

Provide 1st and early 2nd Line support across hardware, software, network, and user issues Support Windows environments (10/11) and Active Directory (user/admin tasks) Troubleshoot issues across desktop, laptop, printers, mobile devices and peripheral tech Assist with Microsoft 365 admin (Outlook, Teams, SharePoint, OneDrive) Support user onboarding/offboarding, account permissions, password resets, device setup Help with the roll-out of new hardware and software across multiple sites Work closely with the wider IT team on tickets, escalations, and mini-projects
Technical Environment Includes:

Windows 10/11, Microsoft 365, SharePoint, Teams Active Directory, Group Policy, basic PowerShell Networking fundamentals (TCP/IP, DNS, DHCP) Printer management, AV software, remote support tools ERP and reporting systems (training provided)
This is a great role for someone looking to build their career in IT support within a stable, well-invested business. You'll be supported by experienced team members, with clear progression routes on offer into management or project based work.


Key Words: IT Support Technician, 1st Line Support, 2nd Line Support, IT Helpdesk, Desktop Support, Microsoft 365, Windows 10/11, Active Directory, Networking, IT Jobs Nottingham, Internal IT Support, Junior Infrastructure Support



Location: Nottingham, Nottinghamshire | Salary: 25000 - 30000 per year | Job type: Permanent | Posted: 11/07/2025