Job Description

Fourth is the world's largest and fastest-growing global leader of end-to-end restaurant and hospitality management technology solutions. We pride ourselves on delivering a world-class SaaS experience for our clients by building long term partnerships starting from the first phone call. We know our recipe for success at Fourth is our amazing team... and that starts with hiring the right people!

Interested in joining our smart, fun, and talented team?

We are seeking a Systems Administratorto join our Fourth team on a 6-months fixed term contract, workingfully
remote!The IT Systems Administrator shall beresponsible for the installation, configuration, maintenance, and
support of ourIT infrastructure, including servers, networks, and related systems. This role ensures optimal
performance, security, and availability of IT resources to support business operations. The applicant will be
expected to deliver timely fully completed project work as required.

The role . . .

System Management Install, configure, and maintain servers, storage systems, and other IT infrastructure components. Monitor system performance and troubleshoot issues to ensure minimal downtime. Perform regular updates, patches, and upgrades to hardware and software systems. Microsoft 365 administration Microsoft Azure administration Microsoft Entra ID administration


Network AdministrationManage and maintain network systems, including LAN/WAN, switches, routers, and firewalls. Troubleshoot network connectivity issues and implement solutions to enhance network performance. Ensure secure and reliable communication across the organization.


Security and ComplianceImplement and monitor IT security protocols to safeguard data and systems. Manage user access and authentication systems, such as Active Directory or similar platforms.


Technical SupportProvide Level 2 and Level 3 technical support for IT-related issues. Train and assist staS in the use of IT systems and applications. Collaborate with vendors and service providers to resolve complex issues.


Backup and RecoveryDevelop and maintain data backup and disaster recovery plans. Test recovery procedures to ensure business continuity. Perform regular backups and verify their integrity.


Documentation and ReportingMaintain accurate documentation of system configurations, procedures, and change logs. Generate performance and usage reports for review by IT leadership. Recommend and implement improvements to existing systems and processes.


Help DeskManage your own IT support tickets. End user equipment issue resolution. License assignment. JML processing.

The ideal candidate . . .

RequiredQualifications/Experience Proven experience as a Systems Administrator or similar role. Proficiency in operating systems such asWindows 10/11,Windows Server, iOS and macOS. (Linux nice to have) Familiarity with virtualization technologies (e.g., VMware, Hyper-V). Experience with cloud platforms -Azure & AWS. Strong knowledge of networking protocols and tools. Expertise in IT security best practices and tools. Excellent problem-solving and analytical skills. MDM administration -Intune & Jamf
Cloud networking -Meraki



Preferred Qualifications

Relevant certifications such as CompTIA Server+, Microsoft Certified: Azure Administrator, or Cisco CCNA. Experience with scripting and automation tools (e.g., PowerShell, Python).


Soft Skills

Strong communication and interpersonal skills. Ability to work independently and as part of a team. Exceptional organizational and time management abilities. Proactive attitude with a focus on continuous improvement and excellence.

Benefits

uD83CuDFD6 Holidays. We all need to rest so you get 25 basic holidays with the option to grow up to 30 with service + your birthday off + bank holidays!? ?Flexible working! Use our flexible working hours and hybrid working environments to manage it.

uD83EuDDD8? ? Wellness activities and a lot of pampering included. On top of that, you can add gym subscription discounts.
uD83DuDCBB Laptop and equipment.
uD83CuDFE5 Healthcare expense claim tools!
uD83DuDCD4 Like in life, at work we also want you to grow with certifications.
uD83CuDF89 Annual meet ups!
uD83DuDC65 Enhanced parenting scheme!
uD83DuDEB2 Cycle to work scheme and season ticket loan provided.
uD83CuDFE6 Pension and life insurance? Several, for you to choose what looks convenient.
uD83DuDCB7 On demand pay tools for you to be able to access salary even before the end of the month!

Our Story

In July 2019 Fourth joined forces with HotSchedules to become the global leader in end-to-end restaurant and hospitality management technology solutions. Together, the merged company now represents the world's largest and only provider of end-to-end restaurant and hospitality management solutions for customers across the globe and of all sizes--from a single location or franchisee restaurant to a global restaurant or hotel chain. The combined company's complete software-as-service (SaaS) solution suite including scheduling, time & attendance, applicant tracking, training, inventory management / procurement, HR / benefits and payroll services now serves customers in 120,000 locations worldwide and is supported by a dedicated, unified team across offices in the US, UK, Bulgaria, China, Australia, and UAE.

Fourth is an Equal Opportunity EmployerAll qualified applicants will receive consideration without discrimination because of sex, gender identity, gender expression, sexual orientation, marital status, race, color, age, national origin, military status, religion, or disability or any other legally protected status.