Job Description

Job Summary


We are seeking a detail-oriented and technically proficient

System Administrator

to support and enhance our enterprise IT environment. The successful candidate will play a key role in managing systems that support user identity, endpoint security, and IT service managementaEUR"including

Microsoft Intune, Okta, Azure AD (Entra ID), ServiceNow, and SailPoint

. This position requires strong expertise in modern cloud-based platforms and a solid understanding of security and compliance principles.



Key responsibilities include but are not limited to:

ITSM Tools

: Maintain and improve workflows and automations within

ServiceNow

, including incident, change, and request management modules.

Access Governance

: Support identity governance processes and workflows within

SailPoint

, including access reviews, provisioning rules, and auditing.

Endpoint Management

: Configure and manage devices using

Microsoft Intune

, including Windows and mobile device compliance, software deployment, and policy enforcement.

Identity & Access Management

: Administer

Okta

and

Azure AD (Entra ID)

, managing SSO integrations, MFA policies, lifecycle rules, and conditional access. Escalation point for incidents, service requests, and system alerts, ensuring timely resolution and root cause analysis. Document system configurations, processes, and changes clearly and thoroughly. Participate in audits, compliance reviews, and internal security assessments as needed. Collaborate with internal IT, InfoSec, and HR teams to maintain operational integrity and security posture.

Required Skills and Experience

Essential:

3+ years' experience in a system administration or identity-focused IT role. Hands-on experience managing

Microsoft Intune

and device compliance. Strong understanding of

Okta

or other identity providers (IdPs). Practical experience with

Azure AD / Entra ID

, including hybrid identity scenarios. Familiarity with

ServiceNow

administration, including request flows and catalog items. Working knowledge of

SailPoint

(or equivalent IGA platforms). Comfortable with scripting (PowerShell, Bash, etc.) and automation tools. Excellent communication and documentation skills.

Preferred:

Certifications: Microsoft Certified: Intune Administrator Associate, Okta Certified Professional, Azure Fundamentals/Administrator, SailPoint Certified IdentityNow Engineer. Experience with conditional access, device compliance policies, and automation workflows. Exposure to ITIL practices or formal service management environments.

Attitude/Other Requirements


Process-driven, with a focus on automation and repeatability. Able to work independently and own critical systems. Responsive, adaptable, and comfortable supporting a global or distributed team. Security-conscious and familiar with best practices for data protection and identity hygiene.

Oxford Nanopore Technologies: Our goal is to bring the widest benefits to society through enabling the analysis of anything, by anyone, anywhere. The company has developed a new generation of nanopore-based sensing technology for faster, information rich, accessible and affordable molecular analysis. The first application is DNA/RNA sequencing, and the technology is in development for the analysis of other types of molecules including proteins. The technology is used to understand and characterise the biology of humans and diseases such as cancer, plants, animals, bacteria, viruses, and whole environments. With a thriving culture of ambition and strong innovation goals, Oxford Nanopore is a UK headquartered company with global operations and customers in more than 125 countries.