Job Description

IT Technical Project Manager

FGH Business Centre 66-70 Vicar Ln, Bradford BD1 5AJ

Hybrid flexibility: 2 full office days per week

Are you a dedicated IT Project Management professional looking for a new opportunity to elevate your career?


Are you passionate about the driving the successful delivery of IT project initiatives?


Now is a fantastic time to join our Technology and Digital Team as we embark on an exciting and ambitious transformation programme to modernise our digital capabilities and optimise and enhance our customer journey.


Working collaboratively with a team of Project Managers and Business Analysts, you will be responsible for managing the successful end-to-end delivery of IT projects, working to stakeholder requirements and ensuring budget and quality targets are met.


Innovation is key as we look for new ideas which will improve the customer experience and our business processes.

ABOUT THE ROLE

The technical Project Manager will be required to successfully manage multiple project initiatives in a technical environment with a wide range of matrix managed resources and 3rd party suppliers to achieve successful outcomes within quality, budget and lead time constraints.


You will have extensive experience of delivery within Agile, waterfall or iterative delivery environments and be comfortable leveraging, adhering to and contributing to an SDLC process.


Experienced working in a matrix delivery environment holding teams accountable to deliverables and providing transparency and viability of progress and issues as they arise.


Ability to communicate clearly via all channels and provide regular reporting and stakeholder management updates as appropriate.

Solution Delivery

Ability to demonstrate ownership and accountability for project assigned to them Ability to demonstrate decision making skills to ensure working at pace Ensure teams remain focused on delivery and the team are working in a co-ordinated manner Ability to escalate challenges or decisions outside their ability to control or that would have wider implications to the delivery or team Ability to bridge the gap between business owners and technical delivery teams Ability to ensure solutions delivered provide business benefit within a commercial context Demonstrate the ability to manage and delegate activities to the appropriate members of the team and hold them accountable for delivery Manage budgets and project spend in line with commercials agreed with stakeholder Ownership of E2E delivery lifecycle SDLC Provision of regular reporting and updates either Ad Hoc or via standard update mechanisms as appropriate Ability to create & maintain delivery plans Ability to create, maintain and escalate against RAID logs Pro-active approach to problem solving and issue management Ability to review and contribute to SDLC documentation Ability to implement and manage robust documentation version control and track change Ability to implement and manage robust change management

Relationship Management

Ability to manage stakeholders effectively against plain English expectations Manage project and service stakeholders, ensuring effective and timely communication, realistic expectations and displaying a positive 'can do' attitude. Manage third party suppliers ensuring a quality, value for money service and maintaining effective relationships. Working closely with a team of stakeholders, to facilitate business design activities including business requirements gathering and definition of As-Is and To-Be processes.

Personal

Maintain a good awareness of general Project Management trends & developments. Manage and motivate project teams ensuring effective performance management, training and coaching. Contribute to the overall management of the Transformation Function; in a collaborative manner, accepting additional responsibility for specific management activities or leading "ad hoc" management tasks.

Best Practice

Proactive contribution to continuous improvement of both the IT Function and the organisation as a whole. Maintain consistent, accurate plans covering schedule, cost and resource, providing timely progress and performance reporting. Support the business in defining and maintaining best practise governance and project methodologies. Champion the use of both agile or waterfall. To be committed to good outcomes for customers at all times

ABOUT YOU

Essential

Able to commute to Bradford city centre 8+ years' experience working in a technical delivery role managing software or data engineering lead deliverables Managed project teams with at least 10 matrixed managed team members Managed multiple project in parallel against a priority order Good working knowledge of MSP & Jira or equivalent Good working knowledge of software and data engineering practices Good working knowledge of Agile and DevOps practices and how these are leveraged to complete E2E SDLC delivery Advanced users of Word, Excel, able to set up tables, spreadsheets, graphs etc Demonstrate the ability to apply common sense to complex delivery problems to achieve best possible outcomes rather than perfect

Communication & Leadership

Excellent interpersonal and communication skills, able to engage effectively at all levels, both internally and with 3rd parties. Management of cross-functional, multi-disciplined personnel (matrix), displaying leadership, motivational and coaching skills. Flexible and proactive approach to change, encouraging innovation and presenting change positively. Strategic thinking skills, able to place Transformation activity in an organisational context.

Technical Knowledge

Strong planning, analytical and reporting skills, able to assimilate complex information and present recommendations. Awareness of business analysis best practises. Confident and proficient in the application of structured project management methods, tools and techniques with a recognised PM qualification such as APMG Agile PM, APM Project Management, Prince 2. Practical experience across Project & Software Development Lifecycles (Agile/Hybrid/Waterfall) and associated tools; techniques; methods. Broad awareness of Project Management and general Information Technology capabilities concepts and trends.

Desirable

Good understanding of retailing, markets, customer groups Advanced commercial understanding of business and retailing Cross functional project experience. Competitor knowledge and understanding in both retail and online

ABOUT US: FGH DIGITAL

For over 100 years, Freemans has been at the forefront of home shopping, delivering quality products and exceptional service. We've accepted the challenge to transform our business into a modern, digital-first retailer.


With a rich heritage and an eye on the future, we are a forward-thinking, tech-driven online retail business, making fabulous fashion and stylish homewares accessible and affordable for everyone.


Based in West Yorkshire and part of the OTTO group one of the world's largest online retail organisations, Freemans Grattan Holdings (FGH) is the home of familiar brands such as Freemans, Grattan, Kaleidoscope, and Curvissa.

WHAT WE OFFER YOU

FLEXIBILITY

We offer a range of hybrid and flexible working options to help you achieve a healthy work life balance. Our full time head office colleagues work a minimum of 2 days per week in the office, allowing the perfect balance between collaborative in-person team work and the flexibility to work from home.

TRAINING & DEVELOPMENT

Turning your job into a career is a real passion for us and our development programmes will enable you to grow in role.


We offer clear career pathways that will show you the way, outlining the skills, behaviours and knowledge needed to perform at the next step.


We invest in our colleagues, giving them all the opportunity to progress. Our inspired leadership programme is aimed at equipping our future leaders to coach, develop, manage change and maintain situational awareness.

INCLUSIVITY

As a business, we depend on a fusion of identities, characteristics, backgrounds, and cultures to fully appreciate our people and our customers. Freemans has a long-standing commitment to ensuring fairness and balance.


Our company is an inclusive organisation where everybody can make the most of their talent and abilities. Our pay, reward, and progression approach is based solely on fairness and merit.

BENEFITS

We firmly believe that we should reward our brilliant people with extensive benefits to help them stay healthy, relax and re-energise, have fun, manage the day-to-day and plan for the future. Here are just some of our great benefits:

Competitive salaries and annual bonus scheme 37 days holiday including bank holidays Healthcare cash plan Competitive pension scheme Life assurance Paid paternity and maternity leave Incredible staff discounts Subsidised Canteen

Ready to apply?

If you're excited about this opportunity and want to join FGH, click apply now to send us your application.