Job Description

Applications for this role must be made on the Pendle Education Trust application form: https://pendleeducationtrust.co.uk/vacancies3/723.html

Role Specific

1. Working within a main school base but also across the Trust providing support and

development of the IT infrastructure and all associated peripherals using Best Practice

methodologies.

2. Work closely with the core ICT team to improve ICT services across the Trust and ensure continued service.

3. Attend ICT meetings across the Academies and liaise with colleagues where required for training sessions, future developments and safeguarding.

4. Collaborate, co-operate and liaise with colleagues across the Trust, providing excellent service and training where needed.

5. Perform routine checks on hardware and software systems including backup and

disaster recovery procedures.

6. Installation and support of hardware and software as required.

7. Develop processes and procedures allowing for efficient use of time

8. Develop and maintain up to date inventory records of all relevant IT equipment across all Trust sites

9. Ensure that the Help Desk system is regularly monitored and updated in a timely manner meeting SLA and KPI targets, as well as maintaining and updating the knowledge base for each school in the Trust.

10. Undertake repairs and maintenance of equipment and liaise with 3rd party companies for repairs, support, licensing and contracts.

11. Ensure Health and Safety procedures are in place and followed, alongside any training requirements.

Job Type: Full-time

Pay: 23,656.00-24,404.00 per year

Benefits:

Company pension On-site parking
Work Location: In person