Job Description

Job Summary:

The IT Technician will be responsible for installing, maintaining, and troubleshooting hardware and software systems, providing technical support, and ensuring our IT infrastructure operates efficiently.

Key Responsibilities:

Provide first-line technical support to internal staff via phone, email, or in person Install and configure computer hardware, operating systems, and applications Monitor and maintain computer systems, printers, and networks Troubleshoot system and network issues, diagnosing and solving faults Set up new users' accounts and profiles and deal with password issues Ensure security and privacy of networks and computer systems Maintain inventory of IT equipment and software licenses Liaise with external vendors for repairs and maintenance as needed Document technical issues and solutions for future reference

Requirements:

Proven experience as an IT Technician or relevant role Good knowledge of Windows OS, Microsoft 365, and basic networking Familiarity with cloud services and remote support tools Strong problem-solving and communication skills Ability to prioritize tasks and work independently or as part of a team Relevant IT qualifications (e.g., CompTIA A+, Microsoft certifications) are desirable

Benefits:

Competitive salary package Opportunities for training and professional development Supportive and collaborative working environment Pension scheme and holiday entitlement
Job Type: Full-time

Pay: 39,000.00-44,000.00 per year

Benefits:

Company pension Flexitime Work from home
Work Location: In person

Application deadline: 14/06/2025