Job Description

Think of your favourite holiday mementos: the magnet on your grandma's fridge, the photo in your childhood diary, the digital photos you posted on your socials last summer. You know who we are. Events Photo Team is a photography company providing innovative experiences in many of the UK's biggest, best attractions. We are growing every year, and we want you to join us! We're currently partnered with industry giants and epic seasonal events such as Sea Life, Legoland Discovery Centre, The Blackpool Tower, Cadbury World and many more!

But more importantly, we are an amazing team of people, just like you.

IT Technician- Events Photo Team

We are seeking a fun IT Technician with strong computer skills, self-drive and willingness to learn and adapt too specialist systems. Reporting directly to the IT Manager in a fast-paced, innovative Company where you would be expected to actively contribute to the direction of a family-owned business.

We are looking for an IT technician to support the IT team to manage and monitor all EPT computerised systems, including Office 365 platforms, bespoke camera software and POS. This would Include installing and configuration of systems, diagnose hardware and software faults and solving technical and application problems, both over the phone or in person, across the UK (some travel and overnight stays required). Overall responsibility for the smooth running of all EPT systems.

Working on a rota/shift basis across the UK, including overnight stays, availability to work nights and weekends, with a Time Off in Lieu (TOIL) Policy to ensure hours worked over contract are taken back within a reasonable time frame.

What we need:

Installation experience.

Remote Support & Maintenance experience.

Software driven.

Camera experience (not essential).

What we'd like:

Experienced in the technical field

Understanding building/fixing computers, Windows 7 and above.

The ability to support non-technical end-users and explain complex IT issues/concepts in simple terms.

Network set-up and fault finding.

Organised and able to follow direction and take the lead

Motivated to succeed and proactive to maintain system uptime

Ability to identify improvements and support with solutions.

General 'Handyman' skills, i.e. fixing monitors to walls, cabling, lighting, camera installation etc.

Approachable, friendly and outgoing.

Ability to work flexibly, including some unsocial hours - according to the needs of the role.

Enthusiastic.

Flexible and committed.

We offer:

A competitive salary- 26,000- 30,000 depending on experience

Time Off in Lieu & Flexible Working.

Uniform Provided (only required for site-visits).

Travel Expenses & Mileage.

A fantastic team at Head Office and in attractions around the UK, working together to deliver amazing experiences

A vibrant atmosphere and a chance to see the other side of some of the UK's best attractions and events.

Staff Socials & Nights Out.

You are:

Friendly and bold

Flexible, and ready for the challenges of both busy and quieter days

Motivated to succeed and proactive to maintain system uptime

Driven and intuitive

Ready for a job where two days are never the same and every day is the best day ever

Organised and able to follow direction and take the lead

Experienced in the technical field

Job Types: Full-time, Permanent

Pay: 26,000.00-30,000.00 per year

Application question(s):

Do you have a full clean UK driving licence? Do you have any spent or unspent criminal convictions?
Work Location: In person