Job Description

Unity Schools Partnership

Address:

Greater Norwich area

Salary:

27,254 - 29,540 per annum pro rata

Hours:

14.8 hours per week, 52 weeks per year

Contract:

Permanent, required from September 2025

Reference:

7758



We have a travel claims policy to ensure you are supported on travel requirements of the role.

Unity Schools Partnership

want an

IT Technician

to support our schools to make teaching easy, help students enjoy learning and promote the power of technology in supporting classrooms getting more exciting and efficient in the future!


We value our employees by reinvesting in opportunities for career growth and benefits that ultimately reinforce the integrity of the trust.

We can offer you:

Positive work/life balance Friendly and supportive working environment Supportive and positive management Excellent opportunities for career development Motivation to grow and learn Variety and job satisfaction



Unity Schools Partnership is a progressive and growing MAT (of 40 schools) that is transforming the way IT is delivered, managed and supported in our schools through the innovative use of IT to deliver excellent user focused services that are recognised by our peers as leading in the Education sector.


As part of the team, you will have access to a wide and varied range of technologies across Primary, Secondary and Special Education, with support from you colleagues who promote a cohesive work culture with diverse ideas which help form strong solutions.

About the role

You will provide first line support to look after school IT equipment, install, order and maintain software and hardware and provide technical support to teachers and pupils.


You will work in a hub as part of the trust wide IT team and support the staff and pupils within our schools.

Your day-to-day work will usually involve:

resolving IT issues reported through our service desk ticketing system assisting in the maintenance of the school's network installing new software and upgrading existing applications providing technical support for teachers and pupils running diagnostics maintaining hardware peripherals (e.g. visualisers, printers, external drives) ensuring systems are safe and offer full child protection training teachers and students.

You will need:

to enjoy working in a learning environment and have great patience, diplomacy and good communication skills knowledge of operating systems, networking, hardware and software commonly used in schools good problem-solving skills good organisational skills the ability to explain problems and solutions clearly to non-technical users the ability to prioritise, work under pressure and meet deadlines a patient and methodical approach the ability to work alone or as part of a team an awareness of health and safety.



You can view a full list of requirements in the job description and person specification below.


Travel between schools within your hub will be required and candidates will therefore require your own car. Where possible, we look to deploy technicians close to their home base to reduce the environmental and financial impact of travel for work. We have a travel claims policy to ensure you are supported on travel requirements of the role.


If you think you have what it takes to be successful in this role, even if you don't meet all the requirements, please apply. We'd appreciate the opportunity to consider your application.

For more information

Please read the

(pdf)

and

Candidate Information Pack (pdf)

.


For an informal conversation please contact

Ben Shread

, Head of IT Operations and Cyber Security Lead by either emailing

bshread@unitysp.co.uk

or calling

01284 413399

.

How to apply

Please complete an application by visiting

Unity Schools Partnership's recruitment website

.

Closing date: 9am, 9 September 2025.

Interview date: Week commencing 15 September 2025

.




Please note we may hold interviews as and when applications are received and we reserve the right to offer to a candidate prior to the closing date. We only accept applications submitted online via our careers website and which are completed before the closing deadline. With this in mind, we encourage you to apply as soon as possible and advise you check the job information as per the listing on our careers site.


In line with safer recruitment, we are unable to accept CVs. Failure to complete an application form satisfactorily may result in not being shortlisted for the post.


Unity Schools Partnership is committed to safeguarding, safer recruitment and promoting the welfare of pupils. Our comprehensive recruitment and selection processes aim to discourage and screen out unsuitable applicants. Successful candidates are subject to rigorous pre-employment checks. We are equally committed to eliminating discrimination and encouraging diversity. We aim for our workforce to be representative of society and that each employee feels respected and able to give their best. We are committed to providing equality and fairness in our recruitment and employment practices and not to discriminate on any grounds. We oppose all forms of unlawful and unfair discrimination.


We care deeply about inclusive working practices and diverse teams. If you'd prefer to work part-time or as a job-share, we'll facilitate this wherever we can, whether to help you meet other commitments or to help you strike a great work-life balance. We're keen to ensure we're designing an organisation that works for everyone, so we particularly encourage applications from different under-represented groups.