Job Description

Mandarin Stone is a leading importer of natural stone and porcelain products in the UK. We are a family run business that has grown into a very successful and reputable company within the industry. Our Head Office is based in the beautiful Wye Valley in the Welsh border town of Monmouth. We have 16 inspirational showrooms across the UK and are currently recruiting for an experienced IT Technician to join our expanding team.

The Role:

The main purpose of the role is to work within our in house team and alongside third parties to assist with the overall running, maintenance and ongoing improvement of the company's infrastructure.

Duties include:

- Implementation, development and administration of the Office 365 suite including SharePoint, Exchange, Intune & Active Directory.

- Providing support to system users

Essential skills and experience:

- Excellent verbal and written communication, with strong interpersonal skills

- Curiosity in technical innovation and able to learn new technologies quickly

- Able to work creatively and flexibility to resolve issues quickly and at short notice.

- Diligent, self-motivated

- Strong problem-solving capabilities

- Time management skills and the ability to prioritise workload

- Good communication skills are essential

- Strong analytical skills with a focus on accuracy and detail.

- Confident communicator across departments

- Have the ability to work as part as of a team as well as independently

You must have a good working knowledge of JSON, Javascript, Power Apps, Power BI, Office 365, Sharepoint, Exchange, Intune & Active Directory and website administration would be advantageous through not essential

If this is you apply now!

How we will support you:

We go beyond expectations for our colleagues as well as the people we support. Our reward package includes much more than pay:

- 4 weeks holiday per year, increasing to 5 weeks with qualifying length of service

- A day off on your birthday each year to celebrate you, after qualifying length of service

- Public / Bank Holidays and Christmas Eve off each year

- Access to our Employee Assistance Programme

- Cycle to Work Scheme

- Optional Pension Scheme, to help you save for the future

- Enrolment into the company sick pay scheme after qualifying period

- Death in Service

- Private Health Care after three years' service

- One free eye test, every two years for employee's using display screen equipment

- Employee Discount

- Travel costs when travelling beyond your remit

- Access to lots of perks and discounts through our Bright HR app

- Induction and training

Wellbeing:

We know that sometimes life can be tricky, or you might need guidance. We are here to help and provide all of our employees with:

- An Employee Assistance Programme

- Access to trained Mental Health First Aiders

- Celebrations of awareness days, we celebrate everyone at Mandarin Stone!

If you are ready to embark on a journey in luxury retail and contribute to an exceptional shopping experience, we would love to hear from you!

Working hours:

Working hours are 8.00am - 5.00pm Monday to Friday and 9.00am - 12.30pm on one in three Saturday's. We are closed Sundays and Bank holidays.

This role is office based at our Head Office in Monmouth, the successful applicant must work within a suitable commutable distance.

Job Type: Full-time, Permanent

Salary: 30,500 - 35,000 per annum

Job Types: Full-time, Permanent

Pay: 30,500.00-35,000.00 per year

Benefits:

Additional leave Bereavement leave Company pension Cycle to work scheme Employee discount Free parking Health & wellbeing programme Life insurance On-site parking Private medical insurance Sick pay Store discount
Ability to commute/relocate:

Monmouth NP25 5JB: reliably commute or plan to relocate before starting work (required)
Application question(s):

Must be based in the UK in a commutable distance to our Head Office
Work Location: In person