Job Description

Job Summary

We are seeking a skilled IT Technician to join our team, responsible for providing technical support and ensuring the smooth operation of our IT systems.

Deadline for applications is Friday 9 January 2026 at midday
Interviews will be held on Wednesday 14 January 2026
We do not accept CVs - you must apply using our own application form

Qualifications/Training

English at Level 2 (GCSE equivalent or above) Mathematics at Level 2 (GCSE equivalent or above) Level 3 ICT related qualification ICT Networking/Systems qualification Evidence of continual professional development

Key Tasks

Carry out routine maintenance of ICT equipment, software and services with a focus upon maintenance and development of the school's Website and SharePoint To work under the instruction/guidance of senior staff in the school and Trust, providing I.T. support to staff and students Carry out routine maintenance of ICT equipment, software and services with a focus upon maintenance and development of the school's Website and SharePoint Support the ICT Network Manager in a wide range of hardware installations, repairs, upgrades and maintenance, including the detection and resolution of PC, printers and peripheral device faults Under supervision of the ICT Network Manager, to assist with the installation of hardware and software. Perform basic diagnostic and recovery routines of network equipment Assist with the maintenance of the school's ICT suites ensuring that equipment is in good working order and faults are reported and recorded via the helpdesk where immediate resolutions are not possible Support the Network Manager in dealing with support requests Assist in the record keeping and maintenance of a full and up-to-date inventory of hardware and software including licences Assist with the security marking of ICT equipment Support backup processes of all systems and ensure safe storage of data Ensure basic health and safety checks are carried out as and when appropriate Assist with the provision, guidance and support for staff using the school's Management Information Systems as directed Support with audio visual equipment Ensure that school policies on staff and pupil access to data and files are implemented and help staff and pupils to observe online safety procedures Under the supervision of the Network Manager, to liaise with manufacturers, service providers, support partners and suppliers as directed Support the Computing department in lessons when the curriculum requires a specific skill/knowledge set Contribute to the extra-curricular offer in the designated area Support the school in ensuring robust safeguarding procedures, particularly in the area of filtering and monitoring, and in other areas of eSafety Support parents with parent apps such as Arbor and Parent Pay Any other duties reasonably expected within the grade of the post

Knowledge and Skills

Excellent attention to detail The commitment and ability to embrace and implement a shared vision Good interpersonal skills and the ability to work with colleagues from a wide range of areas Excellent time management skills The ability to manage competing priorities and deliver to deadlines The ability to share knowledge and develop the skills of others The willingness to respond to the business needs of Birkdale High School Experience of Microsoft server technologies (TCP/IP, AD, DNS, DHCP, GPOs) Physically able to carry, lift and move equipment

Experience

Experience of working with ICT in a school environment is desirable Experience of working with ICT networks is essential Experience of exam administration is desirable If you are passionate about technology and enjoy helping others resolve their IT challenges, we encourage you to apply for this exciting opportunity as an IT Technician
Job Types: Full-time, Fixed term contract
Contract length: 12 months

Pay: 26,403.00-28,142.00 per year

Work Location: In person

Application deadline: 09/01/2026