Job Description

Job Summary

We are seeking an individual with experience with the Telecommunications, Financial and Debt industry

Duties

Client Engagement

: Engage with pre-qualified leads by understanding their individual circumstances and expenditures, building rapport to assess their specific needs.

Debt Assessment

: Conduct fact-finding sessions to gather detailed information on clients' debt levels, income sources, and financial obligations to assess affordability and eligibility for debt solutions.

Customer Journey Support

: Provide ongoing support throughout the customer journey, ensuring that clients are fully informed, comfortable, and satisfied with their chosen debt solution program from start to finish.

Documentation Gathering

: Collect and verify all required client documentation to ensure the accuracy and completeness of their debt solution application.

Consultative Advice

: Offer expert advice and guidance on available debt solution options, tailoring recommendations to suit each client's unique financial situation and needs

Adviser Requirements

Sales Experience

: A minimum of 1 year of outbound business-to-customer sales experience is essential, with a proven track record in achieving sales targets.

Negotiation Skills

: Strong negotiating abilities, with a focus on delivering results while maintaining customer satisfaction.

Communication Skills

: Excellent communication skills, including a confident and professional telephone manner, to engage with clients effectively.

Attention to Detail

: High attention to detail and the ability to prioritise tasks effectively, ensuring a smooth process for each client.

Administrative Proficiency

: Computer literate with strong keyboard skills and the ability to manage administrative tasks efficiently.

Self-Motivated

: Proactive, driven, and ambitious with the ability to work independently and meet targets.

Flexible and Adaptable

: A flexible working attitude and willingness to adapt to changing priorities and client needs.

Ethical and Customer-Centric

: Demonstrates ethical behavior and a strong commitment to putting the customer's needs first, ensuring they receive the best advice and solutions.

Industry Experience

: Previous experience within the debt industry, including knowledge of IVA's (Individual Voluntary Arrangements) and Debt Management solutions, is highly desirable.
This role offers an exciting opportunity for individuals looking to make a difference in the financial wellbeing of clients while developing their professional skills within a supportive team environment.

Job Type: Full-time

Pay: Up to 32,000.00 per year

Benefits:

Casual dress Company events Free parking On-site parking
Application question(s):

How many years of experience do you have in the financial industry
Work Location: In person

Reference ID: DMP/IVA ADVISOR