Job Description

Company Description
At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other. It's these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact - help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels.

VP Digital Insights and Artificial Intelligence - UK
We are seeking a highly capable and strategic VP Digital Insights and Artificial Intelligence to lead on own the strategy, implementation, and governance of data, analytics and AI platform architecture across the organization. This newly created role is responsible for shaping the company's approach to information management, enterprise data management, which includes data governance, data quality and data management; analytics, predictive analytics, and AI - while also ensuring the design, delivery, and continuous improvement of the underlying technology platforms that enable these capabilities.
This leader will partner with business stakeholders, IT, and data science teams to identify high-value opportunities, deliver innovative and responsible AI solutions, and build a robust, scalable architecture that supports insight generation, process optimization, and automation.
Location: UK
Reports to: Directly reporting to the CIO
Your Role in our Future
The VP of Digital Insights and AI is entrusted with the following tasks:
Leadership

• Define and lead the enterprise-wide Digital Insights & AI Platform Strategy, ensuring alignment with business priorities and long-term technology roadmaps
• Establish governance frameworks for data, analytics, and AI to ensure quality, security, and ethical use
• Drive adoption of AI, automation, and analytics solutions across business functions to maximize ROI and efficiency

Information and Data Management

• Lead the development and maintenance of information management and enterprise data management frameworks to ensure data quality, consistency, and availability
• Oversee data integration, taxonomy, metadata management, and data stewardship initiatives
• Ensure proper architecture and tooling for data pipelines, data lakes, and enterprise reporting platforms
• IT Platform Architecture & Delivery

Platform Architecture and Delivery

• Own the design, delivery, and evolution of enterprise technology platforms that enable data, analytics, and AI
• Define the technical architecture (data, application, integration, and cloud architecture) to support business needs, scalability, and resilience
• Partner with IT delivery teams to ensure timely implementation of platform enhancements and upgrades
• Evaluate and select technology solutions (BI tools, ML platforms, automation frameworks) that align with the enterprise architecture and future-proof the business.

Analytics & Insights

• Build and partner on advanced analytics and business intelligence capabilities to deliver actionable insights
• Develop predictive and prescriptive analytics use cases that inform strategic decisions and improve operational outcomes
• Champion self-service analytics and empower business teams to access and use data confidently

Responsible Artificial Intelligence & Automation

• Identify, evaluate, and deliver AI initiatives including:
• Conversational AI (e.g., chatbots, virtual assistants)
• Intelligent Automation (RPA + AI-driven decisioning)
• Machine Learning and Predictive Models for forecasting and optimization
• Collaborate with product, operations, and technology teams to embed AI into products, services, and workflows
• Drive process optimization initiatives using AI insights to reduce friction and improve efficiency

Collaboration & Stakeholder Engagement

• Act as a trusted advisor to business and IT stakeholders, identifying opportunities where AI and analytics can create business value
• Build strong relationships with internal and external partners (vendors, technology providers, consultants) to accelerate capability building
• Lead change management efforts to drive adoption of digital intelligence solutions and foster a data-driven culture

Team Leadership & Capability Building

• Support the building of high-performing team of data analysts, data scientists, solution architects, and AI/automation specialists
• Develop and deliver education and training programs on data literacy, analytics, and AI best practices
• Stay abreast of emerging trends and technologies in AI, machine learning, cloud platforms, and analytics to inform strategic decisions

Qualifications
Your Profile
Qualifications characteristics

• Master's degree or PhD in Computer Science, Data Science, Artificial Intelligence, Machine Learning, Engineering, or a related field
• Executive education or certifications in AI strategy, digital transformation, or innovation (e.g., MIT, Stanford, INSEAD programs)
• Certifications in cloud platforms (AWS, Azure, GCP) and data governance frameworks are a plus

Essential Experience

• 8+ years of experience in data, analytics, AI, or IT platform leadership roles
• Proven track record of designing and delivering enterprise platforms for data and analytics
• Demonstrated success in deploying AI, automation, and predictive analytics initiatives that drove measurable business outcomes
• Strong knowledge of enterprise architecture, data governance, and platform delivery methodologies (Agile/DevOps)

Technical Competencies

• Machine learning, deep learning, NLP, computer vision
• Data engineering, big data platforms, and analytics
• AI/ML model lifecycle management (MLOps)
• Cloud-native architectures and scalable AI infrastructure
• Strong understanding of emerging technologies (e.g., generative AI, edge AI, synthetic data)

Strategic & Business Acumen

• Ability to translate complex AI capabilities into business value
• Experience developing and executing digital intelligence strategies aligned with corporate goals
• Strong financial acumen and experience managing large budgets and vendor ecosystems
• Familiarity with industry-specific use cases (e.g., predictive analytics, automation, personalization)

Leadership & Communication Skills

• Visionary leadership with the ability to inspire and mobilize cross-functional teams
• Excellent stakeholder engagement skills, including C-suite and board-level communication
• Experience in change management and fostering a data-driven culture
• Strong presentation and storytelling skills to communicate AI impact

Soft Skills

• High emotional intelligence and adaptability
• Ethical mindset and commitment to responsible AI
• Collaborative and inclusive leadership style
• Resilience and ability to navigate ambiguity and complexity

Desirable

• Experience with international operations and multicultural teams
• Thought leadership in AI (e.g., publications, speaking engagements)
• Active involvement in AI communities, consortiums, or advisory boards

Success Metrics

• Delivery of scalable, secure, and high-performing technology platforms supporting analytics and AI
• Increased data quality and availability across business functions
• Successful deployment and adoption of AI and automation initiatives
• Demonstrated business value from predictive and prescriptive analytics use cases
• Improved collaboration between business and IT teams on data-driven projects.
• Enhanced organizational data literacy and digital intelligence maturity.

Additional Information
Rewards & Benefits

• Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.
• Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.
• Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program.
• Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.
• Caring for Wellbeing: Access our complimentary employee assistance program for mental health support.

Smart Work at Quadient
At Quadient, our Smart Work approach fosters connection, collaboration, and innovation while offering flexibility based on role requirements. Whether on-site, hybrid, or remote, our work environments are designed to support productivity and engagement. Hybrid employees balance remote and in-office work, on-site roles contribute daily to our vibrant workplace culture, and remote employees stay connected through virtual collaboration and in-person events. No matter where you work, you'll be part of a dynamic, people-first community that drives success together.
Be yourself at Quadient
Our values define how we work as a team: Empowerment, Passion, Inspiration and Community. They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We're a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice.
We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at
Quadient is an Equal Employment Opportunity Employer. *: We firmly believe in zero discrimination in employment on any basis, including race, color, religion, sex, national origin, age, disability, veteran or military status, genetic information, citizenship status, and any other characteristics protected by local, state, or federal law.
People. Connected.

Skills Required