Job Description

Gemex is a multi-award winning family business at the forefront of fine bridal jewellery manufacturing. We are market leaders in the supply of high quality diamond rings to jewellers across the UK and Europe.

We are looking for a highly motivated candidate to join our very busy fine jewellery repairs team which provides market leading customer service to jewellery retailers.

This role would suit an individual with 2-3 years office administration support with experience in fine jewellery and quality control.

There is great opportunity to grow within the company if the candidate shows great promise and a strong work ethic.

We are based in London's jewellery district, Hatton Garden.

Key responsibilities include:

Administration of jobs in production Liaising with third party service providers Adhering to strict tight deadlines Supporting sales administration, processing orders, liaising with customers Delivery of excellent customer service with professional approach Pricing Bespoke Quotations Dealing with customer queries by phone and email Managing incoming emails and correspondence Dealing with delivery enquiries and handling returns. Working on various projects Pricing Analytics
Whilst full training will be given, applicants will be expected to already possess the following skills.

Experience in Jewellery Repairs and Quality Control Advising of the most cost effective repair solution for the customer Excellent verbal and written English communication skills Highly competent in MS Office Excel and Word. Keen eye for detail. Ability to work well in a team as well as individually. Works well and thrives under pressure Excellent interpersonal and communication skills Proactive approach to all business communication and providing updates in a timely manner Meeting deadlines and effective planning skills Positive attitude and real passion for helping people
We offer:

Full-time employment Immediate start date Challenges that are constantly changing and evolving Chances to progress within company Salary commensurate on experience
Please email your CV. Only successful applicants will be invited for interview. We regret that we are unable to answer all applications.

This is an excellent opportunity for an Administrator to join a leading highly successful company in the City of London and develop a long term and successful career.

Office Hour Times:
Monday - Thursday 9am - 6pm
Friday 9am - 5pm

Job Type: Full-time

Work remotely

No
Job Types: Full-time, Permanent

Pay: From 30,000.00 per year

Benefits:

Additional leave Casual dress Company pension Employee discount
Application question(s):

Do you possess graphic design skills? Can you use Photoshop? Do you have fine diamond jewellery repairs experience?
Experience:

jewellery repairs: 1 year (required)
Licence/Certification:

DBS Check (required)
Work Location: In person