We are an independent, family run jewellers located in the heart of Chichester, West Sussex.
Our focus is on mid to high end jewellery with a speciality in bespoke jewellery design and manufacturing.
We are currently recruiting a full time sales assistant.
The ideal candidate would get on well with others as we work in a small and varied team.
Independent thinking is often required, having to use initiative to carry out work tasks and solve problems, often working under pressure to have jobs ready in a timely manner.
This role is full time working on Tuesday, Wednesday, Thursday, Friday and Saturday with additional days being offered in response to businesses needs / seasonal periods. This is a permanent role, with Saturdays as a permanent working day.
Experience is preferred but not essential as full training will be given. The role will include the following:
- Customer Service, speaking to customers face to face & via phone, completing sales, taking comprehensive details for bespoke commissions and building business relationships.
- General Housekeeping, Keeping the store clean & tidy with general window dressing and stock replenishment.
Any additional tasks required to support the shop/team. The may include but is not limited to general admin tasks.
Role Requirements:
Influence and increase sales in a one to one selling environment.
Build the bond between our brand and our customer, by answering queries, providing exemplary service and adapting your approach depending on individuals personalities and needs.
Learn and confidently share our product knowledge to maximise sales and provide an unforgettable customer experience.
Store tidying and making sure display is in order.
Always being alert while on the shop floor and following company security policies and procedures.
Always being keen to serve and help our customers as best possible.
Be computer literate with a good/functional understanding of and ability to use both Windows and Mac based computers, Word processing, Spreadsheets, web browsing.
Be self motivated
Salary is dependant on experience.
Job Types: Full Time Permanent
Benefits:
Company events
Company pension
Employee discount
Store discount
Ability to commute/relocate:
Chichester: reliably commute or plan to relocate before starting work (REQUIRED)
Education:
GCSE or equivalent (REQUIRED)
Experience:
Retail sales: 1 year (required)
customer service: 1 year (required)
Luxury retail or Jewellery retail: 1 year (required)
Licence/Certification: