Job Description

Overview

We are seeking a dedicated and experienced Shop Manager to oversee the daily operations of our retail establishment. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service. As the Shop Manager, you will be responsible for managing staff, ensuring smooth operations, and driving sales performance while maintaining a positive shopping environment.

Duties

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Maintain high standards of customer service by training staff in phone etiquette and customer interaction.
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Foster a collaborative team environment that encourages open communication and professional development.
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Address customer inquiries and resolve any issues promptly to ensure customer satisfaction.

Experience

Proven experience in retail management or a similar supervisory role is essential.
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Experience in sales management with a track record of achieving sales goals is preferred. Strong administrative skills with proficiency in managing operational processes.
Job Types: Full-time, Permanent

Pay: 31,000.00-36,400.00 per year

Work Location: In person

Reference ID: djmanger